GoToAssist Customer GoToAssist Customer

A way to uninstall GoToAssist Customer from your computer

This info is about GoToAssist Customer for Windows. Below you can find details on how to remove it from your PC. The Windows release was created by LogMeIn, Inc.. More information on LogMeIn, Inc. can be found here. The application is often located in the C:\Program Files (x86)\GoToAssist Remote Support Customer\1599 directory (same installation drive as Windows). You can uninstall GoToAssist Customer by clicking on the Start menu of Windows and pasting the command line C:\Program Files (x86)\GoToAssist Remote Support Customer\1599\g2ax_uninstaller_customer.exe. Keep in mind that you might get a notification for admin rights. The application's main executable file is labeled g2ax_user_medium_customer.exe and it has a size of 599.97 KB (614368 bytes).

GoToAssist Customer installs the following the executables on your PC, occupying about 6.52 MB (6840992 bytes) on disk.

  • g2ax_user_medium_customer.exe (599.97 KB)
  • g2ax_host_service.exe (599.97 KB)
  • g2ax_processfactory.exe (680.97 KB)
  • g2ax_user_high_customer.exe (599.97 KB)

The information on this page is only about version of GoToAssist Customer If you are manually uninstalling GoToAssist Customer we advise you to verify if the following data is left behind on your PC.

Directories found on disk:
  • C:\Program Files (x86)\GoToAssist Remote Support Customer
  • C:\Users\UserName\AppData\Local\GoToAssist Remote Support Customer
  • C:\Users\UserName\AppData\Local\Temp\LogMeInLogs\GoToAssist Remote Support Customer

Usually, the following files are left on disk:
  • C:\Program Files (x86)\GoToAssist Remote Support Customer\1599\g2ax_combined_customer.dll
  • C:\Program Files (x86)\GoToAssist Remote Support Customer\1599\g2ax_customer_resource_win32_x86_en_US.dll
  • C:\Program Files (x86)\GoToAssist Remote Support Customer\1599\g2ax_uninstaller_customer.exe
  • C:\Program Files (x86)\GoToAssist Remote Support Customer\1599\uninshlp.dll
  • C:\Users\UserName\AppData\Local\GoToAssist Remote Support Customer\g2ax_customer_combined_dll_core_win32_x86_1599.exe
  • C:\Users\UserName\AppData\Local\Temp\LogMeInLogs\GoToAssist Remote Support\1599\20180921_144107\g2ax_uninstaller_customer.log
  • C:\Users\UserName\AppData\Local\Temp\LogMeInLogs\GoToAssist Remote Support\1599\20180921_144113\g2ax_uninstaller_customer.log
  • C:\Users\UserName\AppData\Local\Temp\LogMeInLogs\GoToAssist Remote Support\1599\20180921_144131\g2ax_uninstaller_customer.log
  • C:\Users\UserName\AppData\Local\Temp\LogMeInLogs\GoToAssist Remote Support\1599\20180922_040217\g2ax_uninstaller_customer.log
  • C:\Users\UserName\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\GoToAssist Customer.lnk

Use regedit.exe to manually remove from the Windows Registry the keys below:
  • HKEY_CLASSES_ROOT\GoToAssist Remote Support Customer.g2ax_StartHereLoader
  • HKEY_LOCAL_MACHINE\Software\LogMeInInc\GoToAssist Express Customer
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\GoToAssist Express Customer

Open regedit.exe in order to remove the following registry values:
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\GoToAssist Remote Support Customer\ImagePath

A way to uninstall GoToAssist Customer from your computer with the help of Advanced Uninstaller PRO

GoToAssist Customer is an application by the software company LogMeIn, Inc.. Sometimes, people decide to uninstall this program. Sometimes this can be hard because removing this manually requires some skill regarding PCs. The best QUICK action to uninstall GoToAssist Customer is to use Advanced Uninstaller PRO. Here is how to do this:

1. If you don't have Advanced Uninstaller PRO on your Windows system, install it. This is good because Advanced Uninstaller PRO is a very efficient uninstaller and all around tool to optimize your Windows PC.


2. Start Advanced Uninstaller PRO. It's recommended to take some time to get familiar with Advanced Uninstaller PRO's interface and wealth of features available. Advanced Uninstaller PRO is a very good Windows optimizer.

3. Press the General Tools button
Go to General Tools

4. Press the Uninstall Programs feature
Go to Uninstall Programs

5. A list of the applications existing on your PC will appear

6. Scroll the list of applications until you find GoToAssist Customer or simply click the Search field and type in "GoToAssist Customer". The GoToAssist Customer application will be found very quickly. Notice that when you click GoToAssist Customer in the list of apps, some data about the program is made available to you:

  • Star rating (in the left lower corner). This tells you the opinion other people have about GoToAssist Customer, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other people - Press the Read reviews button.
  • Details about the app you want to remove, by clicking on the Properties button.
7. Click the Uninstall button. A confirmation dialog will appear. Confirm the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will then uninstall GoToAssist Customer
Uninstall GoToAssist Customer

8. After removing GoToAssist Customer, Advanced Uninstaller PRO will offer to run a cleanup. Click Next to proceed with the cleanup. All the items that belong GoToAssist Customer which have been left behind will be found and you will be asked if you want to delete them. By removing GoToAssist Customer using Advanced Uninstaller PRO, you are assured that no registry entries, files or folders are left behind on your system.

Your computer will remain clean, speedy and ready to run without errors or problems.



This page is not a piece of advice to uninstall GoToAssist Customer by LogMeIn, Inc. from your computer, nor are we saying that GoToAssist Customer by LogMeIn, Inc. is not a good application. This text only contains detailed info on how to uninstall GoToAssist Customer in case you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.

2018-05-15 / Written by Daniel Statescu for Advanced Uninstaller PRO

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Last update on: 2018-05-15 18:31:48.320