Genesys VoIP

A way to uninstall Genesys VoIP from your system

This web page contains complete information on how to remove Genesys VoIP for Windows. It was created for Windows by Genesys. Further information on Genesys can be found here. More details about the application Genesys VoIP can be found at http://www.genesys.com. The program is often located in the C:\Program Files (x86)\Genesys\Genesys VoIP directory. Take into account that this location can differ depending on the user's preference. You can remove Genesys VoIP by clicking on the Start menu of Windows and pasting the command line MsiExec.exe /X{98CCF748-3F62-4246-9D62-7D974EAC6C3A}. Keep in mind that you might get a notification for administrator rights. The application's main executable file occupies 4.74 MB (4969824 bytes) on disk and is titled genesys_voip.exe.

The following executables are installed alongside Genesys VoIP. They take about 5.04 MB (5288288 bytes) on disk.

• crash.exe (311.00 KB)
• genesys_voip.exe (4.74 MB)

This info is about Genesys VoIP version 41.7.5789 alone. If planning to uninstall Genesys VoIP you should check if the following data is left behind on your PC.

Folders found on disk after you uninstall Genesys VoIP from your PC:

• C:\Program Files (x86)\Genesys\Genesys VoIP
• C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Genesys Genesys VoIP
• C:\Users\%user%\AppData\Local\Genesys\genesys_voip.exe_StrongName_xuou5skuyuqyldkf0l1dl31utufabrvh

The files below were left behind on your disk by Genesys VoIP's application uninstaller when you removed it:

• C:\Program Files (x86)\Genesys\Genesys VoIP\_resources\ALERT_asterik.wav
• C:\Program Files (x86)\Genesys\Genesys VoIP\_resources\hangup.wav
• C:\Program Files (x86)\Genesys\Genesys VoIP\_resources\hold_music.wav
• C:\Program Files (x86)\Genesys\Genesys VoIP\_resources\new_im.wav

Use regedit.exe to manually remove from the Windows Registry the data below:

• HKEY_CLASSES_ROOT\Genesys.Genesys VoIP.callto
• HKEY_CLASSES_ROOT\Genesys.Genesys VoIP.sip
• HKEY_CLASSES_ROOT\Genesys.Genesys VoIP.tel
• HKEY_CURRENT_USER\Software\Genesys\Genesys VoIP

Open regedit.exe in order to remove the following values:

• HKEY_CLASSES_ROOT\callto\DefaultIcon\
• HKEY_CLASSES_ROOT\callto\shell\open\command\
• HKEY_CLASSES_ROOT\Genesys.Genesys VoIP.callto\DefaultIcon\
• HKEY_CLASSES_ROOT\Genesys.Genesys VoIP.callto\shell\open\command\

How to remove Genesys VoIP with Advanced Uninstaller PRO

Genesys VoIP is an application released by Genesys. Frequently, users want to remove it. This is hard because performing this manually requires some know-how regarding removing Windows applications by hand. The best QUICK procedure to remove Genesys VoIP is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, add it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general tool to optimize your computer.

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• go to Download Link
• download the setup by clicking on the green DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's design and wealth of tools available. Advanced Uninstaller PRO is a very useful program.

3. Click on the General Tools category


4. Activate the Uninstall Programs feature


5. A list of the programs existing on your PC will be shown to you

6. Scroll the list of programs until you find Genesys VoIP or simply click the Search feature and type in "Genesys VoIP". The Genesys VoIP app will be found automatically. After you select Genesys VoIP in the list of programs, some information about the program is shown to you:

• Safety rating (in the lower left corner). The star rating tells you the opinion other people have about Genesys VoIP, from "Highly recommended" to "Very dangerous".
• Opinions by other people - Click on the Read reviews button.
• Technical information about the application you wish to uninstall, by clicking on the Properties button.

For instance you can see that for Genesys VoIP:

• The software company is: http://www.genesys.com
• The uninstall string is: MsiExec.exe /X{98CCF748-3F62-4246-9D62-7D974EAC6C3A}

7. Press the Uninstall button. A confirmation dialog will appear. accept the removal by clicking the Uninstall button. Advanced Uninstaller PRO will then remove Genesys VoIP.


8. After uninstalling Genesys VoIP, Advanced Uninstaller PRO will offer to run a cleanup. Click Next to go ahead with the cleanup. All the items that belong Genesys VoIP which have been left behind will be found and you will be able to delete them. By uninstalling Genesys VoIP with Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your system.

Your Windows PC will remain clean, speedy and able to run without errors or problems.

Disclaimer

This page is not a recommendation to remove Genesys VoIP by Genesys from your PC, we are not saying that Genesys VoIP by Genesys is not a good application. This page only contains detailed instructions on how to remove Genesys VoIP supposing you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.