Connected Backup/PC Agent

How to uninstall Connected Backup/PC Agent from your system

This page contains complete information on how to remove Connected Backup/PC Agent for Windows. The Windows version was developed by Iron Mountain. Take a look here where you can find out more on Iron Mountain. The application is frequently located in the C:\Program Files (x86)\Iron Mountain\Connected BackupPC directory (same installation drive as Windows). The complete uninstall command line for Connected Backup/PC Agent is MsiExec.exe /X{393E4C89-67E9-43BF-AD29-94D19F7624F7}. The program's main executable file occupies 233.50 KB (239104 bytes) on disk and is titled Agent.exe.

Connected Backup/PC Agent contains of the executables below. They occupy 24.82 MB (26029832 bytes) on disk.

• Activate.exe (3.08 MB)
• Agent.exe (233.50 KB)
• AgentService.exe (7.23 MB)
• Backup.exe (233.50 KB)
• CompoundFileAnalyzer.exe (3.91 MB)
• CompoundFileAnalyzer_x64.exe (7.17 MB)
• GetSettings.exe (233.50 KB)
• Recover.exe (233.50 KB)
• Retrieve.exe (233.50 KB)
• UnRAR.exe (198.50 KB)
• UpdateConfiguration.exe (233.50 KB)
• UpdateProfile.exe (233.50 KB)
• VssRequestor.exe (206.91 KB)
• zip.exe (124.00 KB)
• java-rmi.exe (32.78 KB)
• java.exe (141.78 KB)
• javacpl.exe (57.78 KB)
• javaw.exe (141.78 KB)
• javaws.exe (149.78 KB)
• jbroker.exe (77.78 KB)
• jp2launcher.exe (22.78 KB)
• jqs.exe (149.78 KB)
• jqsnotify.exe (53.78 KB)
• keytool.exe (32.78 KB)
• kinit.exe (32.78 KB)
• klist.exe (32.78 KB)
• ktab.exe (32.78 KB)
• orbd.exe (32.78 KB)
• pack200.exe (32.78 KB)
• policytool.exe (32.78 KB)
• rmid.exe (32.78 KB)
• rmiregistry.exe (32.78 KB)
• servertool.exe (32.78 KB)
• ssvagent.exe (29.78 KB)
• tnameserv.exe (32.78 KB)
• unpack200.exe (129.78 KB)

...click to view all...

The information on this page is only about version 8.5.1 of Connected Backup/PC Agent. You can find here a few links to other Connected Backup/PC Agent versions:

• 8.5
• 8.4
• 8.2.5246

Many files, folders and registry entries will not be removed when you remove Connected Backup/PC Agent from your PC.

Directories found on disk:

• C:\Program Files (x86)\Iron Mountain\Connected BackupPC

The files below were left behind on your disk when you remove Connected Backup/PC Agent:

• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\Activate.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\Activation.xml
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\AdminRules.xml
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\Agent.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\Agent.jar
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\Agent.vmoptions
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\AgentService.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\AgentVersion.vmoptions
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\Backup.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\Backup.vmoptions
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\BrandInfo.xml
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CAFile.pem
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\Candidates.db
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CBMail.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CBMail_Mapi.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CBMail_Mapi_x64.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CBMail_Notes.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CBMail_x64.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CBMailNotesFolderDB.ntf
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CBMailNotesTrackerDB.ntf
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CBUtil.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CompoundFileAnalyzer.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CompoundFileAnalyzer_x64.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\ConnectionInfo.xml
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CreateDB.sql
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\CreateDBL.sql
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\DatabaseTest.txt
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\dbghelp.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\fbclient.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\fbembed.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\firebird.conf
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\firebird.msg
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\generator-2.6.jar
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\GetSettings.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\ib_util.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jdic.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jdic.jar
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jniwrap.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jniwrap.lic
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jniwrap-2.6.jar
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre.rar
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\awt.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\axbridge.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\client\classes.jsa
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\client\jvm.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\client\Xusage.txt
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\cmm.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\dcpr.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\deploy.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\deployJava1.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\dt_shmem.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\dt_socket.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\eula.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\fontmanager.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\hpi.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\hprof.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\instrument.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\ioser12.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\j2pcsc.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\j2pkcs11.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jaas_nt.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\java.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\java.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\java_crw_demo.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\javacpl.cpl
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\javacpl.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\java-rmi.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\javaw.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\javaws.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jawt.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jbroker.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\JdbcOdbc.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jdwp.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jkernel.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jli.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jp2iexp.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jp2launcher.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jp2native.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jp2ssv.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jpeg.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jpicom.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jpiexp.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jpinscp.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jpioji.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jpishare.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jqs.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jqsnotify.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jsound.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\jsoundds.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\keytool.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\kinit.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\klist.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\ktab.exe
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\management.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\mlib_image.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\msvcr71.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\msvcrt.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\net.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\new_plugin\msvcr71.dll
• C:\Program Files (x86)\Iron Mountain\Connected BackupPC\jre\bin\new_plugin\npdeployJava1.dll

Registry keys:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\98C4E3939E76FB34DA92491DF967427F
• HKEY_LOCAL_MACHINE\Software\Connected\Connected Backup/PC Agent
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{393E4C89-67E9-43BF-AD29-94D19F7624F7}

Additional registry values that you should remove:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\98C4E3939E76FB34DA92491DF967427F\ProductName
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AgentService\ImagePath

A way to remove Connected Backup/PC Agent from your computer using Advanced Uninstaller PRO

Connected Backup/PC Agent is a program marketed by the software company Iron Mountain. Frequently, computer users try to remove this application. Sometimes this can be hard because uninstalling this by hand requires some skill related to Windows program uninstallation. The best QUICK procedure to remove Connected Backup/PC Agent is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, add it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and all around utility to maximize the performance of your Windows PC.

DOWNLOAD NOW

• go to Download Link
• download the program by pressing the DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take some time to get familiar with the program's interface and number of features available. Advanced Uninstaller PRO is a very good program.

3. Press the General Tools button


4. Press the Uninstall Programs feature


5. All the applications existing on the PC will be made available to you

6. Scroll the list of applications until you locate Connected Backup/PC Agent or simply activate the Search feature and type in "Connected Backup/PC Agent". If it exists on your system the Connected Backup/PC Agent program will be found automatically. Notice that when you click Connected Backup/PC Agent in the list of apps, some information about the application is shown to you:

• Safety rating (in the left lower corner). This explains the opinion other users have about Connected Backup/PC Agent, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other users - Press the Read reviews button.
• Technical information about the program you want to remove, by pressing the Properties button.

7. Click the Uninstall button. A confirmation dialog will appear. Confirm the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will automatically remove Connected Backup/PC Agent.


8. After removing Connected Backup/PC Agent, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to proceed with the cleanup. All the items that belong Connected Backup/PC Agent which have been left behind will be found and you will be asked if you want to delete them. By uninstalling Connected Backup/PC Agent with Advanced Uninstaller PRO, you are assured that no registry entries, files or directories are left behind on your computer.

Your PC will remain clean, speedy and ready to run without errors or problems.

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Disclaimer

This page is not a recommendation to remove Connected Backup/PC Agent by Iron Mountain from your computer, we are not saying that Connected Backup/PC Agent by Iron Mountain is not a good software application. This text simply contains detailed info on how to remove Connected Backup/PC Agent supposing you decide this is what you want to do. Here you can find registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.