Connected Backup/PC Agent Connected Backup/PC Agent

How to uninstall Connected Backup/PC Agent from your PC

You can find below details on how to remove Connected Backup/PC Agent for Windows. It was created for Windows by Autonomy Corporation plc. Check out here where you can read more on Autonomy Corporation plc. The application is usually installed in the C:\Program Files (x86)\Iron Mountain\Connected BackupPC folder. Keep in mind that this path can differ being determined by the user's preference. MsiExec.exe /X{393E4C89-67E9-43BF-AD29-94D19F7624F7} is the full command line if you want to remove Connected Backup/PC Agent. The program's main executable file is called Agent.exe and it has a size of 233.50 KB (239104 bytes).

Connected Backup/PC Agent is composed of the following executables which occupy 23.77 MB (24924424 bytes) on disk:

  • Activate.exe (3.09 MB)
  • Agent.exe (233.50 KB)
  • AgentService.exe (7.27 MB)
  • Backup.exe (233.50 KB)
  • CompoundFileAnalyzer.exe (3.92 MB)
  • CompoundFileAnalyzer_x64.exe (5.90 MB)
  • GetSettings.exe (233.50 KB)
  • Recover.exe (233.50 KB)
  • Retrieve.exe (233.50 KB)
  • UnRAR.exe (198.50 KB)
  • unzip.exe (164.00 KB)
  • UpdateConfiguration.exe (233.50 KB)
  • UpdateProfile.exe (233.50 KB)
  • VssRequestor.exe (208.91 KB)
  • zip.exe (124.00 KB)
  • java-rmi.exe (32.78 KB)
  • java.exe (141.78 KB)
  • javacpl.exe (57.78 KB)
  • javaw.exe (141.78 KB)
  • javaws.exe (149.78 KB)
  • jbroker.exe (77.78 KB)
  • jp2launcher.exe (22.78 KB)
  • jqs.exe (149.78 KB)
  • jqsnotify.exe (53.78 KB)
  • keytool.exe (32.78 KB)
  • kinit.exe (32.78 KB)
  • klist.exe (32.78 KB)
  • ktab.exe (32.78 KB)
  • orbd.exe (32.78 KB)
  • pack200.exe (32.78 KB)
  • policytool.exe (32.78 KB)
  • rmid.exe (32.78 KB)
  • rmiregistry.exe (32.78 KB)
  • servertool.exe (32.78 KB)
  • ssvagent.exe (29.78 KB)
  • tnameserv.exe (32.78 KB)
  • unpack200.exe (129.78 KB) to view all...

The current page applies to Connected Backup/PC Agent version 8.6 only. You can find below info on other application versions of Connected Backup/PC Agent: to view all...
If you are manually uninstalling Connected Backup/PC Agent we advise you to verify if the following data is left behind on your PC.

Folders left behind when you uninstall Connected Backup/PC Agent:
  • C:\Program Files (x86)\Iron Mountain\Connected BackupPC

Files remaining:
  • C:\Program Files (x86)\Iron Mountain\Connected BackupPC\2FDB25263795CC25_Details.log
  • C:\Program Files (x86)\Iron Mountain\Connected BackupPC\2FDB25263795CC25_Diagnostic.log
  • C:\Program Files (x86)\Iron Mountain\Connected BackupPC\2FDB25263795CC25_Errors.log
  • C:\Program Files (x86)\Iron Mountain\Connected BackupPC\2FDB25263795CC25_Summary.log

Registry that is not removed:
  • HKEY_LOCAL_MACHINE\Software\Connected\Connected Backup/PC Agent
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{393E4C89-67E9-43BF-AD29-94D19F7624F7}

Supplementary values that are not removed:
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\32003E98C4F7CEF44B1CA253BDB01A10\98C4E3939E76FB34DA92491DF967427F
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{393E4C89-67E9-43BF-AD29-94D19F7624F7}\InstallLocation
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AgentService\ImagePath
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\{10CAB0C3-38E0-437A-A91F-7AD8206B8E2A}

How to uninstall Connected Backup/PC Agent with the help of Advanced Uninstaller PRO

Connected Backup/PC Agent is a program marketed by the software company Autonomy Corporation plc. Sometimes, computer users choose to erase this application. This can be efortful because deleting this by hand takes some knowledge regarding PCs. One of the best SIMPLE way to erase Connected Backup/PC Agent is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:

1. If you don't have Advanced Uninstaller PRO on your Windows PC, install it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and general tool to maximize the performance of your Windows PC.


  • go to Download Link
  • download the setup by pressing the DOWNLOAD button
  • install Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. It's recommended to take your time to admire the program's design and number of functions available. Advanced Uninstaller PRO is a very good package of utilities.

3. Click on the General Tools button
Go to General Tools

4. Activate the Uninstall Programs button
Go to Uninstall Programs

5. A list of the applications installed on your computer will be shown to you

6. Navigate the list of applications until you locate Connected Backup/PC Agent or simply activate the Search feature and type in "Connected Backup/PC Agent". The Connected Backup/PC Agent app will be found very quickly. After you click Connected Backup/PC Agent in the list , the following data about the application is available to you:

  • Safety rating (in the lower left corner). This tells you the opinion other users have about Connected Backup/PC Agent, from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Click on the Read reviews button.
  • Technical information about the app you are about to remove, by pressing the Properties button.
7. Click the Uninstall button. A confirmation window will appear. accept the removal by clicking Uninstall. Advanced Uninstaller PRO will uninstall Connected Backup/PC Agent.
Uninstall Connected Backup/PC Agent

8. After removing Connected Backup/PC Agent, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to start the cleanup. All the items of Connected Backup/PC Agent that have been left behind will be detected and you will be asked if you want to delete them. By uninstalling Connected Backup/PC Agent using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or folders are left behind on your PC.

Your Windows PC will remain clean, speedy and able to take on new tasks.

Geographical user distribution

  • Windows 7 (6.1)
  • Windows 8.1 (6.3)
Software Application


This page is not a recommendation to remove Connected Backup/PC Agent by Autonomy Corporation plc from your PC, we are not saying that Connected Backup/PC Agent by Autonomy Corporation plc is not a good application for your computer. This text only contains detailed instructions on how to remove Connected Backup/PC Agent in case you want to. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2016-08-15 / Written by Dan Armano for Advanced Uninstaller PRO

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Last update on: 2016-08-15 10:31:19.333