Communicator

A way to uninstall Communicator from your system

Communicator is a Windows program. Read below about how to uninstall it from your computer. The Windows version was created by BroadSoft. Further information on BroadSoft can be seen here. Communicator is commonly set up in the C:\Program Files (x86)\BroadSoft\Communicator folder, regulated by the user's option. C:\Program Files (x86)\BroadSoft\Communicator\Uninstall.exe is the full command line if you want to uninstall Communicator. Communicator's main file takes about 13.82 MB (14487040 bytes) and is called Communicator.exe.

The following executable files are incorporated in Communicator. They occupy 15.40 MB (16150776 bytes) on disk.

• BtbcCrashService.exe (99.50 KB)
• Communicator.exe (13.82 MB)
• connector_launcher.exe (71.50 KB)
• crashreporter.exe (153.50 KB)
• QtWebEngineProcess.exe (12.50 KB)
• Uninstall.exe (571.24 KB)
• RedemptionRunner.exe (326.00 KB)
• RedemptionRunner.exe (390.50 KB)

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The information on this page is only about version 21.6.4.2 of Communicator. You can find below info on other releases of Communicator:

• 21.3.4.5
• 22.5.0.434
• 22.7.1.62
• 21.3.0.1111
• 22.9.6.105
• 22.5.3.129
• 22.0.0.1329
• 22.9.16.138
• 22.7.6.33
• 22.6.3.2
• 22.7.0.319
• 21.6.2.35
• 22.9.8.118
• 21.6.3.1234
• 21.6.6.15
• 22.7.0.243
• 22.1.1.27
• 21.4.1.8
• 21.3.1.17

...click to view all...
Following the uninstall process, the application leaves some files behind on the computer. Part_A few of these are shown below.

Folders that were left behind:

• C:\Users\%user%\AppData\Local\BroadSoft\Communicator
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BroadSoft\Communicator

The files below remain on your disk when you remove Communicator:

• C:\Users\%user%\AppData\Local\Apps\2.0\Data\KG1VH4G3.DLW\T8O94PL5.T1T\micr..tion_5329ec537c0b4b5c_0010.0000_cac4a1a3f79634f4\Data\en\communicator.config.xml
• C:\Users\%user%\AppData\Local\Apps\2.0\EZ4JO3O4.AJB\5N8ZMNYO.Q4W\micr...exe_5329ec537c0b4b5c_0010.0000_none_d1405778d31dc581\en\communicator.config.xml
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\01242371060@vonagebusiness.co.uk\comms_encrypted.db
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\01242371060@vonagebusiness.co.uk\user_local_data_encrypted.db
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\application_setting.ini
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\connectors.dat
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\credentials_encrypted.db
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\graphics_blacklist.json
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\LogConfig.xml
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\logs\bme\BME.log
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\logs\CommunicatorStandardHidLog.txt
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\logs\ConnectorLauncherLog.txt
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\logs\UCOneLog.log
• C:\Users\%user%\AppData\Local\BroadSoft\Communicator\proxy_settings.ini
• C:\Users\%user%\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\150\C__Users_UserName_Documents_BroadSoft_Communicator_Communicator_exe
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BroadSoft\Communicator\Communicator.lnk
• C:\Users\%user%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BroadSoft\Communicator\Uninstall.lnk

Registry that is not uninstalled:

• HKEY_CURRENT_USER\Software\BroadSoft\Communicator
• HKEY_CURRENT_USER\Software\IM Providers\Communicator
• HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Communicator
• HKEY_LOCAL_MACHINE\Software\Wow6432Node\MozillaPlugins\@microsoft.com/Lync,version=15.0\MimeTypes\application/vnd.microsoft.communicator.ocsmeeting

Use regedit.exe to delete the following additional registry values from the Windows Registry:

• HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0\Components\micr...exe_5329ec537c0b4b5c_0010.0000_none_d1405778d31dc581\Files\en\communicator.config.xml_da3d274b82bd1471
• HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0\Components\micr..tion_5329ec537c0b4b5c_0010.0000_2dd4e6185bfe9e69\micr...exe_5329ec537c0b4b5c_0010.0000_none_d1405778d31dc581\Files\en\communicator.config.xml_da3d274b82bd1471
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\TCP Query User{383AB0F4-FC63-4B9D-985D-274A78A88086}C:\users\UserName\documents\broadsoft\communicator\communicator.exe
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\UDP Query User{E3126EB6-6934-4CDE-A2B9-0C554939E77C}C:\users\UserName\documents\broadsoft\communicator\communicator.exe

A way to delete Communicator using Advanced Uninstaller PRO

Communicator is an application marketed by the software company BroadSoft. Frequently, people try to erase it. Sometimes this is difficult because doing this manually takes some advanced knowledge regarding removing Windows programs manually. One of the best QUICK action to erase Communicator is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO on your system, install it. This is good because Advanced Uninstaller PRO is an efficient uninstaller and general tool to maximize the performance of your system.

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• navigate to Download Link
• download the setup by clicking on the green DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take some time to admire Advanced Uninstaller PRO's design and wealth of features available. Advanced Uninstaller PRO is a very good Windows optimizer.

3. Click on the General Tools button


4. Activate the Uninstall Programs feature


5. All the applications installed on the computer will appear

6. Scroll the list of applications until you locate Communicator or simply click the Search field and type in "Communicator". The Communicator program will be found automatically. After you select Communicator in the list of apps, the following information about the program is shown to you:

• Star rating (in the left lower corner). This explains the opinion other people have about Communicator, ranging from "Highly recommended" to "Very dangerous".
• Opinions by other people - Click on the Read reviews button.
• Details about the app you are about to remove, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation dialog will appear. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will automatically uninstall Communicator.


8. After uninstalling Communicator, Advanced Uninstaller PRO will offer to run a cleanup. Click Next to start the cleanup. All the items that belong Communicator which have been left behind will be found and you will be asked if you want to delete them. By uninstalling Communicator using Advanced Uninstaller PRO, you can be sure that no Windows registry items, files or folders are left behind on your PC.

Your Windows PC will remain clean, speedy and ready to serve you properly.

Disclaimer

This page is not a recommendation to uninstall Communicator by BroadSoft from your PC, nor are we saying that Communicator by BroadSoft is not a good application. This page simply contains detailed info on how to uninstall Communicator supposing you want to. The information above contains registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.