Cisco Unified Personal Communicator

How to uninstall Cisco Unified Personal Communicator from your system

You can find below detailed information on how to remove Cisco Unified Personal Communicator for Windows. It was developed for Windows by Cisco Systems, Inc. Additional info about Cisco Systems, Inc can be seen here. Click on http://www.Cisco.com to get more info about Cisco Unified Personal Communicator on Cisco Systems, Inc's website. Cisco Unified Personal Communicator is typically installed in the C:\Program Files\Cisco Systems\Unified Personal Communicator folder, but this location can vary a lot depending on the user's decision when installing the application. You can remove Cisco Unified Personal Communicator by clicking on the Start menu of Windows and pasting the command line MsiExec.exe /X{9AAB967B-D412-4B84-808B-6CD27C03E011}. Note that you might get a notification for admin rights. The program's main executable file is named CUPC.exe and its approximative size is 4.77 MB (4997976 bytes).

The following executable files are contained in Cisco Unified Personal Communicator. They occupy 5.43 MB (5689576 bytes) on disk.

• CUPC.exe (4.77 MB)
• httpcfg.exe (16.50 KB)
• Cisco.ClickToCall.CallApplication.exe (658.89 KB)

The current web page applies to Cisco Unified Personal Communicator version 8.5.3.19248 alone. You can find here a few links to other Cisco Unified Personal Communicator versions:

• 8.6.2.20563
• 8.0.171.15962
• 8.5.1.17660
• 8.6.1.20276
• 8.5.5.19839
• 8.5.1.18771
• 8.6.4.21625
• 8.6.3.20802
• 8.5.6.20138

...click to view all...
Some files and registry entries are regularly left behind when you remove Cisco Unified Personal Communicator.

Folders left behind when you uninstall Cisco Unified Personal Communicator:

• C:\Documents and Settings\All Users\Start Menu\Programs\Cisco Unified Personal Communicator 8
• C:\Program Files\Cisco Systems\Unified Personal Communicator

The files below remain on your disk by Cisco Unified Personal Communicator when you uninstall it:

• C:\Documents and Settings\All Users\Desktop\Cisco Unified Personal Communicator 8.lnk
• C:\Documents and Settings\All Users\Start Menu\Programs\Cisco Unified Personal Communicator 8\Cisco Unified Personal Communicator 8.lnk
• C:\Documents and Settings\All Users\Start Menu\Programs\Cisco Unified Personal Communicator 8\Click to Call.lnk
• C:\Documents and Settings\All Users\Start Menu\Programs\Cisco Unified Personal Communicator 8\Create Problem Report.lnk

Use regedit.exe to manually remove from the Windows Registry the data below:

• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Cisco Systems|Unified Personal Communicator|Cisco.Uc.Clients.Common.WpfResourceLibrary.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Cisco Systems|Unified Personal Communicator|Cisco.Uc.Clients.Common.WpfResourceUtilities.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Cisco Systems|Unified Personal Communicator|Cisco.Uc.Clients.Common.WpfServicesClient.dll
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Cisco Systems|Unified Personal Communicator|CUCExtensionProvider.dll

Additional values that you should delete:

• HKEY_CLASSES_ROOT\clicktocall\shell\open\command\
• HKEY_CLASSES_ROOT\clicktovideocall\shell\open\command\
• HKEY_CLASSES_ROOT\CLSID\{0389FBBA-6E36-4F5D-9B9D-C702E3807B7F}\InprocServer32\
• HKEY_CLASSES_ROOT\CLSID\{03C4C5F4-1893-444C-B8D8-002F0034DA92}\InprocServer32\

A way to uninstall Cisco Unified Personal Communicator from your PC with the help of Advanced Uninstaller PRO

Cisco Unified Personal Communicator is an application by Cisco Systems, Inc. Frequently, people choose to erase this application. Sometimes this is troublesome because performing this by hand takes some knowledge related to PCs. One of the best QUICK solution to erase Cisco Unified Personal Communicator is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and all around utility to clean your system.

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• navigate to Download Link
• download the program by clicking on the green DOWNLOAD button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's interface and number of functions available. Advanced Uninstaller PRO is a powerful program.

3. Press the General Tools category


4. Activate the Uninstall Programs tool


5. A list of the applications installed on your PC will appear

6. Scroll the list of applications until you find Cisco Unified Personal Communicator or simply click the Search feature and type in "Cisco Unified Personal Communicator". If it exists on your system the Cisco Unified Personal Communicator application will be found automatically. After you click Cisco Unified Personal Communicator in the list of applications, the following information regarding the program is made available to you:

• Star rating (in the left lower corner). The star rating explains the opinion other users have regarding Cisco Unified Personal Communicator, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Press the Read reviews button.
• Technical information regarding the program you are about to remove, by clicking on the Properties button.

For example you can see that for Cisco Unified Personal Communicator:

• The web site of the program is: http://www.Cisco.com
• The uninstall string is: MsiExec.exe /X{9AAB967B-D412-4B84-808B-6CD27C03E011}

7. Click the Uninstall button. A confirmation window will come up. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will then uninstall Cisco Unified Personal Communicator.


8. After removing Cisco Unified Personal Communicator, Advanced Uninstaller PRO will offer to run a cleanup. Click Next to go ahead with the cleanup. All the items that belong Cisco Unified Personal Communicator that have been left behind will be detected and you will be asked if you want to delete them. By removing Cisco Unified Personal Communicator using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or directories are left behind on your PC.

Your Windows computer will remain clean, speedy and ready to serve you properly.

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Disclaimer

The text above is not a recommendation to remove Cisco Unified Personal Communicator by Cisco Systems, Inc from your PC, we are not saying that Cisco Unified Personal Communicator by Cisco Systems, Inc is not a good application for your PC. This text simply contains detailed instructions on how to remove Cisco Unified Personal Communicator in case you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.