Software Support Software Support

A way to uninstall Software Support from your system

Software Support is a computer program. This page holds details on how to remove it from your computer. The Windows release was developed by LogMeIn, Inc.. Further information on LogMeIn, Inc. can be found here. You can see more info related to Software Support at . Usually the Software Support program is to be found in the C:\Program Files (x86)\LogMeIn Rescue Calling Card directory, depending on the user's option during setup. Software Support's entire uninstall command line is MsiExec.exe /I{A22B8513-EA8C-46A1-9735-F5BE971C368D}. The application's main executable file is named CallingCard_srv.exe and occupies 1.68 MB (1759064 bytes).

Software Support installs the following the executables on your PC, taking about 5.24 MB (5497680 bytes) on disk.

  • CallingCard_srv.exe (1.68 MB)
  • ra64app.exe (215.32 KB)

This web page is about Software Support version 7.4.515 only. You can find below info on other versions of Software Support:

Numerous files, folders and Windows registry data can not be deleted when you are trying to remove Software Support from your computer.

Folders left behind when you uninstall Software Support:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Information
  • C:\Program Files (x86)\VIPRE\Support
  • C:\Users\UserName\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects\8DJRHNE3\\support
  • C:\Users\UserName\AppData\Local\Hewlett-Packard\HP Support Framework

Generally, the following files remain on disk:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Information\HPSysInfo.exe
  • C:\Program Files (x86)\Hewlett-Packard\Setup Manager\Gadgets\Support.png
  • C:\Program Files (x86)\HP\Digital Imaging\hp officejet 4500 G510n-z\help\HP Product Support Website.url
  • C:\Program Files (x86)\Opera\32.0.1948.25\mojo_test_support.dll

Registry that is not removed:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Information|HPSysInfo.exe
  • HKEY_LOCAL_MACHINE\Software\Microsoft\MSDE\Support

How to erase Software Support with the help of Advanced Uninstaller PRO

Software Support is an application offered by LogMeIn, Inc.. Sometimes, users want to erase this application. Sometimes this can be easier said than done because deleting this by hand takes some knowledge related to removing Windows programs manually. The best QUICK solution to erase Software Support is to use Advanced Uninstaller PRO. Here is how to do this:

1. If you don't have Advanced Uninstaller PRO already installed on your system, add it. This is a good step because Advanced Uninstaller PRO is an efficient uninstaller and general tool to clean your system.


2. Run Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's interface and number of functions available. Advanced Uninstaller PRO is a powerful program.

3. Click on the General Tools category
Go to General Tools

4. Activate the Uninstall Programs button
Go to Uninstall Programs

5. A list of the programs existing on the PC will appear

6. Navigate the list of programs until you find Software Support or simply click the Search feature and type in "Software Support". The Software Support app will be found very quickly. Notice that when you select Software Support in the list of applications, some data about the program is available to you:

  • Star rating (in the lower left corner). The star rating explains the opinion other people have about Software Support, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other people - Click on the Read reviews button.
  • Technical information about the application you want to uninstall, by pressing the Properties button.
For instance you can see that for Software Support:

  • The web site of the application is:
  • The uninstall string is: MsiExec.exe /I{A22B8513-EA8C-46A1-9735-F5BE971C368D}
7. Click the Uninstall button. A confirmation window will come up. accept the uninstall by pressing the Uninstall button. Advanced Uninstaller PRO will then remove Software Support.
Uninstall Software Support

8. After removing Software Support, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to proceed with the cleanup. All the items that belong Software Support which have been left behind will be found and you will be able to delete them. By uninstalling Software Support using Advanced Uninstaller PRO, you are assured that no registry items, files or folders are left behind on your disk.

Your PC will remain clean, speedy and able to run without errors or problems.


Geographical user distribution

  • 10.0
  • Windows Vista (6.0)
  • Windows 8.1 (6.3)
  • Windows 7 (6.1)
  • Windows 8 (6.2)
Software Application


This page is not a piece of advice to remove Software Support by LogMeIn, Inc. from your computer, nor are we saying that Software Support by LogMeIn, Inc. is not a good application for your computer. This page only contains detailed instructions on how to remove Software Support in case you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2016-08-03 / Written by Andreea Kartman for Advanced Uninstaller PRO

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Last update on: 2016-08-02 23:24:36.133