HP Total Care Advisor HP Total Care Advisor

How to uninstall HP Total Care Advisor from your system

This web page contains thorough information on how to uninstall HP Total Care Advisor for Windows. It was created for Windows by Hewlett-Packard. Further information on Hewlett-Packard can be found here. More data about the app HP Total Care Advisor can be seen at . HP Total Care Advisor is typically set up in the C:\Program Files (x86)\Hewlett-Packard\HP Advisor folder, however this location may differ a lot depending on the user's choice when installing the program. You can uninstall HP Total Care Advisor by clicking on the Start menu of Windows and pasting the command line MsiExec.exe /X{f32502b5-5b64-4882-bf61-77f23edcac4f}. Keep in mind that you might be prompted for administrator rights. The program's main executable file is called HPAdvisor.exe and it has a size of 949.34 KB (972128 bytes).

The executable files below are installed together with HP Total Care Advisor. They take about 6.35 MB (6653363 bytes) on disk.

  • HPAdvisor.exe (949.34 KB)
  • HPAdvisorDemo.exe (4.22 MB)
  • hpsudelpacks.exe (212.00 KB)
  • PreferenceExecutable.exe (8.50 KB)
  • SSDK04.exe (713.37 KB)
  • VersionManager.exe (44.00 KB)
  • VersionManagerCheck.exe (44.00 KB)
  • HPGuideRunner.exe (44.00 KB)
  • HPGuideUpgrader.exe (24.00 KB)
  • install_helper.exe (36.00 KB)
  • opt.exe (24.00 KB)
  • proxyfinder.exe (56.00 KB)
  • w9xpopen.exe (16.00 KB)
...click to view all...

The current web page applies to HP Total Care Advisor version 2.1.3329.2629 alone. You can find below a few links to other HP Total Care Advisor versions:

...click to view all...
When planning to uninstall HP Total Care Advisor you should check if the following data is left behind on your PC.

Directories found on disk:
  • C:\Program Files\Hewlett-Packard\UserName Advisor

The files below are left behind on your disk when you remove HP Total Care Advisor:
  • C:\Program Files\Hewlett-Packard\UserName Advisor\AMSProfile.dll
  • C:\Program Files\Hewlett-Packard\UserName Advisor\AMSProfile.xml
  • C:\Program Files\Hewlett-Packard\UserName Advisor\BackupStates.xml
  • C:\Program Files\Hewlett-Packard\UserName Advisor\BackWeb.dll

You will find in the Windows Registry that the following data will not be removed; remove them one by one using regedit.exe:
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{f32502b5-5b64-4882-bf61-77f23edcac4f}

Open regedit.exe to delete the registry values below from the Windows Registry:
  • HKEY_CLASSES_ROOT\CLSID\{2ACA7726-A451-44E1-A9EC-F07790822D42}\InProcServer32\
  • HKEY_CLASSES_ROOT\CLSID\{B00D7587-817D-4186-ADB0-4634F0B79980}\LocalServer32\
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Hewlett-Packard\UserName Advisor\
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Windows\Installer\{f32502b5-5b64-4882-bf61-77f23edcac4f}\

A way to erase HP Total Care Advisor using Advanced Uninstaller PRO

HP Total Care Advisor is a program by Hewlett-Packard. Some users try to erase this application. Sometimes this can be hard because removing this manually requires some know-how related to removing Windows applications by hand. One of the best EASY procedure to erase HP Total Care Advisor is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:

1. If you don't have Advanced Uninstaller PRO on your system, install it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and all around utility to maximize the performance of your system.


2. Start Advanced Uninstaller PRO. Take your time to admire Advanced Uninstaller PRO's interface and number of tools available. Advanced Uninstaller PRO is a powerful Windows optimizer.

3. Press the General Tools button
Go to General Tools

4. Press the Uninstall Programs tool
Go to Uninstall Programs

5. All the programs installed on the computer will be shown to you

6. Navigate the list of programs until you locate HP Total Care Advisor or simply activate the Search field and type in "HP Total Care Advisor". The HP Total Care Advisor program will be found automatically. Notice that after you click HP Total Care Advisor in the list of programs, the following data regarding the program is shown to you:

  • Safety rating (in the lower left corner). This tells you the opinion other users have regarding HP Total Care Advisor, from "Highly recommended" to "Very dangerous".
  • Reviews by other users - Press the Read reviews button.
  • Technical information regarding the app you want to uninstall, by clicking on the Properties button.
For instance you can see that for HP Total Care Advisor:

  • The software company is: http://www.hp.com
  • The uninstall string is: MsiExec.exe /X{f32502b5-5b64-4882-bf61-77f23edcac4f}
7. Press the Uninstall button. A confirmation dialog will appear. Confirm the removal by clicking Uninstall. Advanced Uninstaller PRO will then remove HP Total Care Advisor.
Uninstall HP Total Care Advisor

8. After removing HP Total Care Advisor, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to perform the cleanup. All the items of HP Total Care Advisor that have been left behind will be detected and you will be able to delete them. By removing HP Total Care Advisor using Advanced Uninstaller PRO, you are assured that no registry items, files or folders are left behind on your system.

Your computer will remain clean, speedy and ready to serve you properly.


Geographical user distribution

  • Windows Vista (6.0)
  • Windows 7 (6.1)
  • 10.0
  • Windows 8.1 (6.3)
Software Application


This page is not a piece of advice to uninstall HP Total Care Advisor by Hewlett-Packard from your PC, we are not saying that HP Total Care Advisor by Hewlett-Packard is not a good application for your PC. This text only contains detailed instructions on how to uninstall HP Total Care Advisor supposing you decide this is what you want to do. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2016-06-21 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2016-06-21 17:46:58.237