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HP Support Assistant HP Support Assistant





A way to uninstall HP Support Assistant from your system

HP Support Assistant is a Windows program. Read more about how to remove it from your PC. The Windows release was created by Hewlett-Packard Company. Further information on Hewlett-Packard Company can be seen here. Click on to get more details about HP Support Assistant on Hewlett-Packard Company's website. The application is usually installed in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework directory (same installation drive as Windows). You can uninstall HP Support Assistant by clicking on the Start menu of Windows and pasting the command line C:\Program Files (x86)\InstallShield Installation Information\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}\setup.exe. Note that you might be prompted for administrator rights. The application's main executable file is labeled HPSF.exe and its approximative size is 1.42 MB (1487392 bytes).

HP Support Assistant is composed of the following executables which take 26.90 MB (28208136 bytes) on disk:

  • Extract.exe (51.52 KB)
  • HPSF.exe (1.42 MB)
  • HPSF_Tasks.exe (21.03 KB)
  • HPSF_Utils.exe (59.03 KB)
  • UninstallHPSA.exe (166.35 KB)
  • HPCF.exe (825.06 KB)
  • HPHelpUpdater.exe (73.05 KB)
  • HPSALauncher.exe (61.38 KB)
  • HPSASearch.exe (17.80 KB)
  • HPSFViewer.exe (1.01 MB)
  • LHAdmin.exe (69.05 KB)
  • ProductConfig.exe (203.35 KB)
  • PsDrLauncher.exe (189.84 KB)
  • CallingCard_srv.exe (1.78 MB)
  • ContactTechnicalSupport.exe (943.03 KB)
  • ra64app.exe (215.84 KB)
  • ActiveHealth.exe (194.04 KB)
  • ActiveHealthService.exe (136.54 KB)
  • RemoveTaskDir.exe (14.30 KB)
  • BatteryTest.exe (54.80 KB)
  • ETD_SMARTCmd.exe (127.30 KB)
  • dumpchk.exe (28.19 KB)
  • dumpchk.exe (26.19 KB)
  • ETD_GetSMART.exe (123.30 KB)
  • HPBC.exe (2.03 MB)
  • HPNetworkCheck.exe (1.21 MB)
  • NCLauncherFromChrome.exe (20.88 KB)
  • NCLauncherFromIE.exe (20.88 KB)
  • FileExtractor.exe (1.80 MB)
  • HPDiagnosticCoreUI.exe (5.85 MB)
  • DeviceManager.exe (2.45 MB)
  • HPWarrantyChecker.exe (1.03 MB)
  • HPSetSystemRestore.exe (26.30 KB)
  • launchWebChat.exe (14.55 KB)
  • HPSAToast.exe (596.71 KB)
  • HC_ChangeLocation.exe (16.56 KB)
  • HC_GuestEnabled.exe (21.88 KB)
  • HC_HPSFinFocus.exe (15.38 KB)
  • HC_InstallNCPluginChrome.exe (73.85 KB)
  • HC_SREnable.exe (21.88 KB)
  • HC_UACDefaultSettings.exe (19.06 KB)
  • HC_WindowsUpdateCheck.exe (24.06 KB)
  • HPSAObjectMetrics.exe (45.03 KB)
  • HPSAScript.exe (23.26 KB)
  • LaunchBRUtility.exe (31.85 KB)
  • LaunchMsHelpTopic.exe (14.71 KB)
  • NetworkCheckAlert.exe (50.03 KB)
  • PSGRedirector.exe (43.35 KB)
  • SetCIP.exe (25.05 KB)
  • Solution_RecoveryPgm.exe (23.88 KB)
  • HPWSD.exe (88.35 KB)
...click to view all...

The current web page applies to HP Support Assistant version 8.4.14.41 only. You can find below info on other releases of HP Support Assistant:

...click to view all...
Some files and registry entries are frequently left behind when you remove HP Support Assistant.

Folders found on disk after you uninstall HP Support Assistant from your PC:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework

The files below were left behind on your disk when you remove HP Support Assistant:
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Extract.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.Engine.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.InstallLog
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\HealthCheckAC.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\SystemInfo2.xml
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo1.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfo2.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Logs\XMLConfig_SystemInfoTemp.ini
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\App.config
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Background.png
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard_srv.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCardRC.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Contact.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Header.png
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\Logo.bmp
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\logo.ico
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\ra64app.exe
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rahook.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rarcc.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\readme.txt
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\rescue.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Contact\RescueWinRTLib.dll
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPBatteryCheckFAQ.HTML
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate0.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate1.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate2.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate3.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAuto.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAutoEnable.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPBatteryCheckFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPHCImprove.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSA_no_content.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFProductImprovProgCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFUpdatesCollectedData.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSupportAssistantFAQ.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\LMI_Disc.html
  • C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\Content\el-GR\Calibrate0.html

You will find in the Windows Registry that the following data will not be cleaned; remove them one by one using regedit.exe:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.Engine.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files (x86)|Hewlett-Packard|HP Support Framework|UninstallHPSA.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\50A45C97641F0AE4A8074DFE6E81E125
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}

Additional values that are not removed:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\50A45C97641F0AE4A8074DFE6E81E125\ProductName


A way to remove HP Support Assistant from your computer with the help of Advanced Uninstaller PRO

HP Support Assistant is an application offered by the software company Hewlett-Packard Company. Frequently, computer users choose to remove it. This can be difficult because doing this by hand takes some advanced knowledge regarding PCs. The best QUICK way to remove HP Support Assistant is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your system, add it. This is good because Advanced Uninstaller PRO is the best uninstaller and general utility to take care of your system.

DOWNLOAD NOW

  • visit Download Link
  • download the program by clicking on the green DOWNLOAD NOW button
  • install Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's interface and number of features available. Advanced Uninstaller PRO is a very useful Windows optimizer.

3. Click on the General Tools button
Go to General Tools


4. Click on the Uninstall Programs feature
Go to Uninstall Programs


5. All the programs installed on your computer will appear

6. Navigate the list of programs until you locate HP Support Assistant or simply activate the Search field and type in "HP Support Assistant". If it is installed on your PC the HP Support Assistant application will be found automatically. Notice that after you click HP Support Assistant in the list of apps, the following data about the program is made available to you:


  • Star rating (in the left lower corner). The star rating tells you the opinion other users have about HP Support Assistant, from "Highly recommended" to "Very dangerous".
  • Reviews by other users - Click on the Read reviews button.
  • Details about the program you are about to remove, by clicking on the Properties button.
For instance you can see that for HP Support Assistant:





  • The web site of the program is: http://www.hp.com
  • The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}\setup.exe
7. Press the Uninstall button. A confirmation window will appear. accept the removal by pressing Uninstall. Advanced Uninstaller PRO will then remove HP Support Assistant.
Uninstall HP Support Assistant


8. After removing HP Support Assistant, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to proceed with the cleanup. All the items that belong HP Support Assistant which have been left behind will be detected and you will be asked if you want to delete them. By uninstalling HP Support Assistant using Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or folders are left behind on your computer.

Your Windows system will remain clean, speedy and able to run without errors or problems.

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Disclaimer

The text above is not a recommendation to uninstall HP Support Assistant by Hewlett-Packard Company from your PC, we are not saying that HP Support Assistant by Hewlett-Packard Company is not a good software application. This page simply contains detailed instructions on how to uninstall HP Support Assistant in case you decide this is what you want to do. Here you can find registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2017-04-13 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2017-04-12 22:01:22.107