HP Support Assistant HP Support Assistant



A guide to uninstall HP Support Assistant from your system

HP Support Assistant is a software application. This page is comprised of details on how to uninstall it from your computer. It is developed by Hewlett-Packard Company. More information on Hewlett-Packard Company can be seen here. Please follow if you want to read more on HP Support Assistant on Hewlett-Packard Company's web page. The application is usually located in the C:\Program Files (x86)\Hewlett-Packard\HP Support Framework directory. Keep in mind that this location can differ depending on the user's choice. HPSF.exe is the HP Support Assistant's primary executable file and it takes approximately 529.30 KB (542008 bytes) on disk.

The executables below are part of HP Support Assistant. They occupy an average of 29.84 MB (31288416 bytes) on disk.



  • Extract.exe (49.25 KB)
  • HPSA_Service.exe (96.80 KB)
  • HPSF.exe (529.30 KB)
  • HPSF_Tasks.exe (40.30 KB)
  • HPSF_Utils.exe (27.80 KB)
  • HPTuneUp.exe (18.80 KB)
  • Feedback.exe (19.80 KB)
  • HPDeleteFFTemp.exe (22.91 KB)
  • HPDeleteIETemp.exe (23.41 KB)
  • HPDeleteTemp.exe (21.91 KB)
  • HPHelpUpdater.exe (73.05 KB)
  • HPResources.exe (57.21 KB)
  • HPSALauncher.exe (26.21 KB)
  • HPSetSystemRestore.exe (26.30 KB)
  • HPSFpopCIP.exe (138.80 KB)
  • HPSFReport.exe (24.30 KB)
  • HPW10UpgradeReminder.exe (227.80 KB)
  • launchFanURL.exe (14.55 KB)
  • LaunchHPForums.exe (14.55 KB)
  • launchHPReg.exe (12.55 KB)
  • launchHPRM.exe (12.55 KB)
  • launchOnlineClasses.exe (15.05 KB)
  • ProductConfig.exe (57.30 KB)
  • Resource.exe (30.88 KB)
  • WinDefrag.exe (23.05 KB)
  • WinEmptyRecycle.exe (20.91 KB)
  • XMLViewerHPSF.exe (375.30 KB)
  • CallingCard_srv.exe (1.68 MB)
  • ContactOptionParameters.exe (21.80 KB)
  • ContactTechnicalSupport.exe (330.80 KB)
  • ra64app.exe (215.30 KB)
  • BatteryTest.exe (47.84 KB)
  • HPBC.exe (734.80 KB)
  • HPNetworkCheck.exe (317.21 KB)
  • NCLauncherFromIE.exe (22.91 KB)
  • FileExtractor.exe (1.80 MB)
  • HPDiagnosticCoreUI.exe (5.06 MB)
  • DeviceManager.exe (2.45 MB)
  • HPSARedirector.exe (30.91 KB)
  • HPTouchCheck.exe (265.21 KB)
  • 2AACTouchCheck.exe (501.55 KB)
  • M6_console.exe (510.55 KB)
  • TSDiag.exe (635.00 KB)
  • TSDiag3.exe (563.55 KB)
  • VantageSystemStatus.exe (27.05 KB)
  • HPTVTunerCheck.exe (543.21 KB)
  • AVerTVDiag.exe (1.22 MB)
  • HPVideoCheck.exe (1.59 MB)
  • video-diags.exe (797.91 KB)
  • HPDeviceDetection3.exe (232.30 KB)
  • HPWarrantyChecker.exe (1.00 MB)
  • launchWebChat.exe (14.55 KB)
  • HPSAToast.exe (596.71 KB)
  • ServiceUpdater.exe (69.80 KB)
  • TSResMon.exe (393.05 KB)
  • TSUpdatesCheck.exe (65.41 KB)
  • TSUpdatesLauncher.exe (65.55 KB)
  • shortcutCreator.exe (35.38 KB)
  • HPSFUpdater.exe (588.88 KB)
  • unzip.exe (65.55 KB)
  • WaitWindow.exe (161.55 KB)
  • Detect_BackupPasswordReminder.exe (30.21 KB)
  • HC_GuestEnabled.exe (19.30 KB)
  • HC_HibernateEnable.exe (16.76 KB)
  • HC_HPHCImprove.exe (18.26 KB)
  • HC_HPSFinFocus.exe (6.50 KB)
  • HC_Launch.exe (17.76 KB)
  • HC_SREnable.exe (19.30 KB)
  • HC_WindowsUpdateCheck.exe (19.41 KB)
  • HPSADeployer.exe (20.55 KB)
  • HPSAMessageBox.exe (127.26 KB)
  • HPSAObjectMetrics.exe (28.21 KB)
  • HPSAScript.exe (23.26 KB)
  • HPSAUpdaterObj.exe (72.80 KB)
  • HPSAUpgrade.exe (1.19 MB)
  • HPSA_BUY_BATTERY.exe (19.55 KB)
  • HPSA_CIP.exe (22.05 KB)
  • HPSA_LINK_REDIRECTOR.exe (20.05 KB)
  • HPSA_NoDisplay.exe (17.26 KB)
  • LaunchMsHelpTopic.exe (14.71 KB)
  • NetworkCheckAlert.exe (7.50 KB)
  • PSGRedirector.exe (33.80 KB)
  • PWAlertEnable.exe (57.21 KB)
  • SolExternalHDD.exe (10.50 KB)
  • Solution_BackupAndRestoreLauncher.exe (19.71 KB)
  • Solution_RecoveryPgm.exe (20.80 KB)
  • SPOSRedirector.exe (16.05 KB)
  • HPWSD.exe (56.30 KB)
...click to view all...

The information on this page is only about version 7.4.45.4 of HP Support Assistant. You can find below info on other application versions of HP Support Assistant:

...click to view all...
Following the uninstall process, the application leaves some files behind on the computer. Some of these are listed below.

Folders left behind when you uninstall HP Support Assistant:
  • C:\Program Files\Hewlett-Packard\HP Support Framework

The files below remain on your disk by HP Support Assistant's application uninstaller when you removed it:
  • C:\Program Files\Hewlett-Packard\HP Support Framework\BackgroundCopyManager.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Extract.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\HP.SupportAssistant.UIController.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.InstallLog
  • C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.InstallState
  • C:\Program Files\Hewlett-Packard\HP Support Framework\HPSF.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\HPSF_Tasks.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\HPSF_Utilities.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\HPSF_Utils.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\HPTuneUp.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Interop.HelpPane.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Interop.HpUpdateComponentLib.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\interop.Scheduler.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Interop.WUApiLib.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Logs\HealthCheckAC.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Logs\stuff
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Logs\SystemInfo2.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Logs\SystemInfoTemp.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Logs\TuneUpLog.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\App.config
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\Background.png
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCard_srv.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\CallingCardRC.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\Contact.txt
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactOptionParameters.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\ContactTechnicalSupport.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\Header.png
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\Logo.bmp
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\logo.ico
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\ra64app.exe
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\rahook.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\rarcc.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\readme.txt
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\rescue.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Contact\RescueWinRTLib.dll
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate0.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate1.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate2.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\Calibrate3.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAuto.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\CalibrateAutoEnable.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPBatteryCheckFAQ.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSA_no_content.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSFUpdatesCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPSupportAssistantFAQ.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ar-SA\HPHCImprove.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate0.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate1.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate2.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\Calibrate3.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAuto.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\CalibrateAutoEnable.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPBatteryCheckFAQ.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSA_no_content.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSFUpdatesCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPSupportAssistantFAQ.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\bg-BG\HPHCImprove.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\ca-ES\HPHCImprove.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate0.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate1.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate2.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\Calibrate3.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAuto.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\CalibrateAutoEnable.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPBatteryCheckFAQ.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSA_no_content.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSFUpdatesCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPSupportAssistantFAQ.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\cs-CZ\HPHCImprove.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate0.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate1.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate2.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\Calibrate3.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAuto.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\CalibrateAutoEnable.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPBatteryCheckFAQ.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSA_no_content.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFProductImprovProgCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSFUpdatesCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPSupportAssistantFAQ.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\da-DK\HPHCImprove.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate0.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate1.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate2.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\Calibrate3.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAuto.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\CalibrateAutoEnable.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPBatteryCheckFAQ.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSA_no_content.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFCollectedData.xml
  • C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\Content\de-DE\HPSFProductImprovProgCollectedData.xml

Frequently the following registry data will not be uninstalled:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|HP.SupportAssistant.UIController.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|HPSA_Service.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|HPTuneUp.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|Interop.HelpPane.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|interop.Scheduler.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|Interop.WUApiLib.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|Resources|Feedback.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|Resources|HPSFReport.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|Resources|Interop.HelpPane.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|Resources|XMLViewerHPSF.exe
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|SplashLib.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|Warranty|EntitlementService.dll
  • HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Hewlett-Packard|HP Support Framework|Warranty|HPWSD.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\31B3A53EDC877694A88CAAF9AD96E3ED
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}

Use regedit.exe to delete the following additional registry values from the Windows Registry:
  • HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\XMLViewerHPSF.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\31B3A53EDC877694A88CAAF9AD96E3ED\ProductName
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Hewlett-Packard\HP Support Framework\
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Windows\Installer\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}\
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HP Support Assistant Service\ImagePath




A way to uninstall HP Support Assistant from your computer with the help of Advanced Uninstaller PRO

HP Support Assistant is an application by the software company Hewlett-Packard Company. Some computer users try to remove this application. This is efortful because removing this by hand requires some experience regarding Windows program uninstallation. One of the best EASY way to remove HP Support Assistant is to use Advanced Uninstaller PRO. Take the following steps on how to do this:

1. If you don't have Advanced Uninstaller PRO already installed on your system, install it. This is good because Advanced Uninstaller PRO is the best uninstaller and general utility to optimize your system.

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2. Start Advanced Uninstaller PRO. Take some time to get familiar with the program's design and number of functions available. Advanced Uninstaller PRO is a powerful PC management program.

3. Press the General Tools button
Go to General Tools


4. Click on the Uninstall Programs feature
Go to Uninstall Programs


5. All the applications existing on your computer will be made available to you

6. Navigate the list of applications until you locate HP Support Assistant or simply click the Search feature and type in "HP Support Assistant". If it exists on your system the HP Support Assistant program will be found very quickly. Notice that when you select HP Support Assistant in the list of programs, some data regarding the application is shown to you:


  • Star rating (in the left lower corner). This explains the opinion other users have regarding HP Support Assistant, ranging from "Highly recommended" to "Very dangerous".
  • Opinions by other users - Press the Read reviews button.
  • Technical information regarding the app you wish to remove, by pressing the Properties button.
7. Press the Uninstall button. A window asking you to confirm will come up. accept the uninstall by pressing Uninstall. Advanced Uninstaller PRO will automatically remove HP Support Assistant.
Uninstall HP Support Assistant


8. After uninstalling HP Support Assistant, Advanced Uninstaller PRO will ask you to run an additional cleanup. Press Next to proceed with the cleanup. All the items of HP Support Assistant that have been left behind will be detected and you will be asked if you want to delete them. By uninstalling HP Support Assistant using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or folders are left behind on your system.

Your Windows PC will remain clean, speedy and able to serve you properly.

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Geographical user distribution

  • Windows 7 (6.1)
  • Windows 8 (6.2)
  • 10.0
  • Windows 8.1 (6.3)
Software Application


Disclaimer

The text above is not a piece of advice to uninstall HP Support Assistant by Hewlett-Packard Company from your PC, nor are we saying that HP Support Assistant by Hewlett-Packard Company is not a good application for your PC. This text only contains detailed instructions on how to uninstall HP Support Assistant supposing you want to. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' PCs.

2016-06-19 / Written by Daniel Statescu for Advanced Uninstaller PRO

follow @DanielStatescu
Last update on: 2016-06-18 21:37:04.687