HP Active Support Library HP Active Support Library

How to uninstall HP Active Support Library from your system

HP Active Support Library is a Windows program. Read below about how to remove it from your computer. The Windows version was developed by Hewlett-Packard. More information about Hewlett-Packard can be found here. Detailed information about HP Active Support Library can be found at . Usually the HP Active Support Library application is to be found in the C:\Program Files (x86)\Hewlett-Packard\HP Health Check directory, depending on the user's option during setup. C:\Program Files (x86)\InstallShield Installation Information\{5DAA9C36-8F8B-462F-8CCA-E205BC3751F5}\setup.exe -runfromtemp -l0x0409 is the full command line if you want to uninstall HP Active Support Library. The application's main executable file has a size of 921.25 KB (943360 bytes) on disk and is named HPHC.exe.

HP Active Support Library contains of the executables below. They occupy 2.15 MB (2254648 bytes) on disk.

  • HPHC.exe (921.25 KB)
  • HPHC_Scheduler.exe (73.25 KB)
  • HPHC_Service.exe (92.00 KB)
  • Service_Init.exe (21.25 KB)
  • Cabarc.exe (112.00 KB)
  • hpdobject.exe (132.00 KB)
  • HPDownload.exe (97.63 KB)
  • BatteryRecallDetection.exe (16.05 KB)
  • HCCommander.exe (29.76 KB)
  • hpbatcommander.exe (23.55 KB)
  • HPAsset.exe (531.80 KB)
  • SIAssetExt.exe (37.25 KB)
  • ResetFileTime.exe (28.50 KB)
  • unzip.exe (48.25 KB)
...click to view all...

This web page is about HP Active Support Library version only. You can find below info on other versions of HP Active Support Library:

...click to view all...
Numerous files, folders and Windows registry entries will be left behind when you are trying to remove HP Active Support Library from your PC.

Folders left behind when you uninstall HP Active Support Library:
  • C:\Program Files\Hewlett-Packard\HP Health Check

The files below were left behind on your disk by HP Active Support Library's application uninstaller when you removed it:
  • C:\Program Files\Hewlett-Packard\HP Health Check\ACLMInstallationLog.txt
  • C:\Program Files\Hewlett-Packard\HP Health Check\ActiveCheck\ActiveCheck.config
  • C:\Program Files\Hewlett-Packard\HP Health Check\ActiveCheck\Cabarc.exe
  • C:\Program Files\Hewlett-Packard\HP Health Check\ActiveCheck\customer\stuff

Registry keys:
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}

Use regedit.exe to delete the following additional registry values from the Windows Registry:
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Hewlett-Packard\HP Health Check\
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\c:\Windows\Installer\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}\
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\00C572D4A7E15BD4189577881E9E3913\0EB3E7EC3DD261446A099F4E9AA9C8FF
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\00C572D4A7E15BD4189577881E9E3913\63C9AAD5B8F8F264C8AC2E50CB73155F

How to delete HP Active Support Library from your computer with Advanced Uninstaller PRO

HP Active Support Library is an application by Hewlett-Packard. Some users want to erase this program. This is difficult because deleting this by hand requires some experience regarding removing Windows programs manually. The best EASY solution to erase HP Active Support Library is to use Advanced Uninstaller PRO. Take the following steps on how to do this:

1. If you don't have Advanced Uninstaller PRO already installed on your Windows system, add it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and all around utility to maximize the performance of your Windows PC.


2. Run Advanced Uninstaller PRO. It's recommended to take your time to admire Advanced Uninstaller PRO's design and wealth of features available. Advanced Uninstaller PRO is a very useful package of utilities.

3. Press the General Tools category
Go to General Tools

4. Click on the Uninstall Programs button
Go to Uninstall Programs

5. A list of the programs existing on the PC will be made available to you

6. Navigate the list of programs until you find HP Active Support Library or simply click the Search feature and type in "HP Active Support Library". The HP Active Support Library application will be found very quickly. After you select HP Active Support Library in the list of applications, the following data about the application is shown to you:

  • Safety rating (in the lower left corner). The star rating tells you the opinion other users have about HP Active Support Library, ranging from "Highly recommended" to "Very dangerous".
  • Reviews by other users - Press the Read reviews button.
  • Technical information about the application you want to remove, by clicking on the Properties button.
For example you can see that for HP Active Support Library:

  • The web site of the program is: http://www.hp.com
  • The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\{5DAA9C36-8F8B-462F-8CCA-E205BC3751F5}\setup.exe -runfromtemp -l0x0409
7. Click the Uninstall button. A confirmation window will show up. accept the uninstall by clicking Uninstall. Advanced Uninstaller PRO will remove HP Active Support Library.
Uninstall HP Active Support Library

8. After uninstalling HP Active Support Library, Advanced Uninstaller PRO will offer to run a cleanup. Press Next to go ahead with the cleanup. All the items that belong HP Active Support Library which have been left behind will be found and you will be able to delete them. By uninstalling HP Active Support Library using Advanced Uninstaller PRO, you are assured that no Windows registry entries, files or folders are left behind on your system.

Your Windows PC will remain clean, speedy and ready to serve you properly.


Geographical user distribution

  • Windows Vista (6.0)
  • Windows 7 (6.1)
  • 10.0
  • Windows XP (5.1)
  • Windows 8.1 (6.3)
Software Application


This page is not a recommendation to uninstall HP Active Support Library by Hewlett-Packard from your PC, we are not saying that HP Active Support Library by Hewlett-Packard is not a good software application. This text only contains detailed info on how to uninstall HP Active Support Library supposing you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2016-06-18 / Written by Dan Armano for Advanced Uninstaller PRO

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Last update on: 2016-06-18 20:53:24.297