GoToAssist Expert GoToAssist Expert

How to uninstall GoToAssist Expert from your PC

GoToAssist Expert is a computer program. This page contains details on how to remove it from your computer. The Windows version was developed by Citrix Online. More information on Citrix Online can be found here. The application is usually found in the C:\Users\UserName\AppData\Local\Citrix\GoToAssist Remote Support Expert\1092 directory. Take into account that this location can differ depending on the user's choice. You can remove GoToAssist Expert by clicking on the Start menu of Windows and pasting the command line C:\Users\UserName\AppData\Local\Citrix\GoToAssist Remote Support Expert\1092\g2ax_uninstaller_expert.exe. Note that you might be prompted for administrator rights. g2ax_user_expert.exe is the programs's main file and it takes around 596.22 KB (610528 bytes) on disk.

GoToAssist Expert contains of the executables below. They occupy 4.08 MB (4273696 bytes) on disk.

  • g2ax_user_expert.exe (596.22 KB)
  • g2ax_installer_expert_admin.exe (596.22 KB)

The current web page applies to GoToAssist Expert version only. GoToAssist Expert has the habit of leaving behind some leftovers.

Folders found on disk after you uninstall GoToAssist Expert from your PC:
  • C:\Users\UserName\AppData\Local\Citrix\GoToAssist Remote Support Expert
  • C:\Users\UserName\AppData\Local\Temp\CitrixLogs\GoToAssist Remote Support Expert

The files below are left behind on your disk when you remove GoToAssist Expert
  • C:\Users\UserName\AppData\Local\Citrix\GoToAssist Remote Support Expert\g2ax_expert_combined_dll_core_win32_x86_1092.exe
  • C:\Users\UserName\AppData\Local\Temp\CitrixLogs\GoToAssist Remote Support Expert\1092\20180303_021558\g2ax_uninstaller_expert.log
  • C:\Users\UserName\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Citrix\GoToAssist Expert.lnk

Use regedit.exe to manually remove from the Windows Registry the keys below:
  • HKEY_CURRENT_USER\Software\Citrix\GoToAssist Remote Support Expert
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\GoToAssist Remote Support Expert
  • HKEY_LOCAL_MACHINE\Software\Wow6432Node\Citrix\GoToAssist Remote Support Expert

How to erase GoToAssist Expert with the help of Advanced Uninstaller PRO

GoToAssist Expert is a program released by Citrix Online. Sometimes, users decide to uninstall this application. This is difficult because doing this manually takes some skill related to Windows program uninstallation. The best EASY practice to uninstall GoToAssist Expert is to use Advanced Uninstaller PRO. Here is how to do this:

1. If you don't have Advanced Uninstaller PRO already installed on your PC, install it. This is a good step because Advanced Uninstaller PRO is one of the best uninstaller and all around utility to take care of your PC.


2. Run Advanced Uninstaller PRO. Take some time to admire the program's interface and wealth of tools available. Advanced Uninstaller PRO is a powerful package of tools.

3. Click on the General Tools button
Go to General Tools

4. Click on the Uninstall Programs feature
Go to Uninstall Programs

5. All the programs existing on the computer will be made available to you

6. Scroll the list of programs until you find GoToAssist Expert or simply activate the Search feature and type in "GoToAssist Expert". The GoToAssist Expert application will be found very quickly. Notice that after you click GoToAssist Expert in the list of programs, the following information regarding the program is shown to you:

  • Star rating (in the left lower corner). This explains the opinion other people have regarding GoToAssist Expert, from "Highly recommended" to "Very dangerous".
  • Reviews by other people - Click on the Read reviews button.
  • Details regarding the application you are about to uninstall, by clicking on the Properties button.
7. Click the Uninstall button. A confirmation dialog will show up. accept the removal by clicking Uninstall. Advanced Uninstaller PRO will automatically remove GoToAssist Expert
Uninstall GoToAssist Expert

8. After removing GoToAssist Expert, Advanced Uninstaller PRO will ask you to run an additional cleanup. Click Next to go ahead with the cleanup. All the items of GoToAssist Expert which have been left behind will be found and you will be asked if you want to delete them. By removing GoToAssist Expert using Advanced Uninstaller PRO, you can be sure that no registry entries, files or folders are left behind on your system.

Your PC will remain clean, speedy and ready to serve you properly.


Geographical user distribution

  • 10.0
  • Windows 7 (6.1)
  • Windows 8.1 (6.3)
Software Application


The text above is not a recommendation to uninstall GoToAssist Expert by Citrix Online from your PC, nor are we saying that GoToAssist Expert by Citrix Online is not a good software application. This page simply contains detailed info on how to uninstall GoToAssist Expert supposing you want to. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.

2016-06-22 / Written by Daniel Statescu for Advanced Uninstaller PRO

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Last update on: 2016-06-21 23:20:16.123