ExpertAssist

A guide to uninstall ExpertAssist from your computer

This info is about ExpertAssist for Windows. Below you can find details on how to uninstall it from your computer. The Windows version was developed by Dell Inc.. You can find out more on Dell Inc. or check for application updates here. Please follow https://support.quest.com/ContactSupport.aspx if you want to read more on ExpertAssist on Dell Inc.'s page. The application is usually found in the C:\Program Files\Dell\ExpertAssist directory. Keep in mind that this location can differ being determined by the user's choice. ExpertAssist's entire uninstall command line is C:\Program Files\Dell\ExpertAssist\EAUninstaller.exe. DesktopAuthority.exe is the ExpertAssist's main executable file and it occupies close to 2.83 MB (2965552 bytes) on disk.

ExpertAssist contains of the executables below. They take 6.12 MB (6413536 bytes) on disk.

• DAMaint.exe (111.55 KB)
• DesktopAuthority.exe (2.83 MB)
• EAUninstaller.exe (115.56 KB)
• openssl.exe (464.00 KB)
• rmabout.exe (565.55 KB)
• RMArchChecker.exe (46.55 KB)
• rmgui.exe (368.05 KB)
• RMGuiLnc.exe (100.55 KB)
• rminst.exe (232.05 KB)
• RMvistaHelper.exe (240.55 KB)
• RM_RC.exe (683.55 KB)
• RM_reboot.exe (18.55 KB)
• RM_Telnet.exe (97.05 KB)
• rz.exe (30.05 KB)
• sz.exe (35.55 KB)
• Uninstall.exe (183.05 KB)
• zip.exe (75.00 KB)

...click to view all...

The current page applies to ExpertAssist version 8.5.9.40 only. You can find below info on other versions of ExpertAssist:

• 8.5.9.31
• 8.6.1.75
• 8.6.0.16
• 8.6.0.22
• 8.6.1.50

When planning to uninstall ExpertAssist you should check if the following data is left behind on your PC.

Directories left on disk:

• C:\Documents and Settings\UserName\Application Data\Dell Inc\ExpertAssist
• C:\Program Files\Dell\ExpertAssist

Generally, the following files remain on disk:

• C:\Documents and Settings\UserName\Application Data\Dell Inc\ExpertAssist\KEY00664A_Error.log
• C:\Documents and Settings\UserName\Application Data\Dell Inc\ExpertAssist\KEY00664A_ExpertAssist.log
• C:\Program Files\Dell\ExpertAssist\CheckCDrive.ps1
• C:\Program Files\Dell\ExpertAssist\CPU.dat

Registry that is not uninstalled:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{3CA48235-9FDD-4E02-B9E4-3497BFB30976}

Open regedit.exe in order to remove the following values:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{3CA48235-9FDD-4E02-B9E4-3497BFB30976}\DisplayIcon
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{3CA48235-9FDD-4E02-B9E4-3497BFB30976}\InstallLocation
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{3CA48235-9FDD-4E02-B9E4-3497BFB30976}\UninstallString
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DAInfo\ImagePath

A way to delete ExpertAssist using Advanced Uninstaller PRO

ExpertAssist is a program marketed by Dell Inc.. Frequently, computer users try to erase it. This can be hard because deleting this manually takes some knowledge related to Windows internal functioning. The best EASY solution to erase ExpertAssist is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO on your Windows PC, install it. This is a good step because Advanced Uninstaller PRO is an efficient uninstaller and general utility to maximize the performance of your Windows computer.

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• navigate to Download Link
• download the program by pressing the green DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. Take your time to get familiar with the program's design and number of features available. Advanced Uninstaller PRO is a very good system optimizer.

3. Press the General Tools category


4. Press the Uninstall Programs tool


5. A list of the applications installed on the PC will be made available to you

6. Scroll the list of applications until you find ExpertAssist or simply click the Search feature and type in "ExpertAssist". If it exists on your system the ExpertAssist program will be found very quickly. Notice that when you select ExpertAssist in the list of programs, some information regarding the application is available to you:

• Safety rating (in the left lower corner). The star rating explains the opinion other users have regarding ExpertAssist, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Press the Read reviews button.
• Technical information regarding the application you wish to remove, by pressing the Properties button.

For example you can see that for ExpertAssist:

• The publisher is: https://support.quest.com/ContactSupport.aspx
• The uninstall string is: C:\Program Files\Dell\ExpertAssist\EAUninstaller.exe

7. Click the Uninstall button. A confirmation window will show up. accept the uninstall by clicking Uninstall. Advanced Uninstaller PRO will uninstall ExpertAssist.


8. After removing ExpertAssist, Advanced Uninstaller PRO will offer to run an additional cleanup. Press Next to start the cleanup. All the items that belong ExpertAssist that have been left behind will be found and you will be asked if you want to delete them. By uninstalling ExpertAssist with Advanced Uninstaller PRO, you can be sure that no registry entries, files or directories are left behind on your computer.

Your system will remain clean, speedy and ready to run without errors or problems.

Geographical user distribution

Disclaimer

This page is not a piece of advice to remove ExpertAssist by Dell Inc. from your computer, we are not saying that ExpertAssist by Dell Inc. is not a good application for your computer. This page only contains detailed instructions on how to remove ExpertAssist supposing you decide this is what you want to do. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' computers.