Dell SupportAssist

How to uninstall Dell SupportAssist from your computer

Dell SupportAssist is a computer program. This page holds details on how to uninstall it from your computer. It is developed by Dell. You can read more on Dell or check for application updates here. More information about Dell SupportAssist can be seen at http://www.dell.com/. Usually the Dell SupportAssist application is found in the C:\Program Files\Dell\SupportAssist folder, depending on the user's option during setup. C:\Program Files\Dell\SupportAssist\uninstaller.exe /arp is the full command line if you want to remove Dell SupportAssist. The application's main executable file occupies 452.96 KB (463832 bytes) on disk and is named pcdlauncher.exe.

The executables below are part of Dell SupportAssist. They occupy an average of 12.93 MB (13557760 bytes) on disk.

• applauncher.exe (23.38 KB)
• EnableToolbarW32.exe (21.88 KB)
• FilterDriverFix.exe (21.38 KB)
• hybridGPUSwitch.exe (138.88 KB)
• imstrayicon.exe (417.96 KB)
• koala.exe (421.88 KB)
• LogGrabber.exe (1.96 MB)
• netshprop.exe (414.38 KB)
• obistutil.exe (50.38 KB)
• pcd.exe (645.96 KB)
• pcdlauncher.exe (452.96 KB)
• pcdrbci.exe (212.46 KB)
• pcdrcui.exe (1.35 MB)
• PcdrEngine.exe (24.88 KB)
• pcdsecondarysplash.exe (539.96 KB)
• ProcessReLauncher.exe (16.38 KB)
• resourceUtil.exe (44.38 KB)
• schdTasks.exe (29.46 KB)
• sessionchecker.exe (425.46 KB)
• shortcutinstaller.exe (416.88 KB)
• uaclauncher.exe (1.08 MB)
• uninstaller.exe (2.82 MB)
• wifiradio.exe (23.38 KB)
• pcdrollbackhealer.exe (741.96 KB)
• appupdater.exe (770.96 KB)

...click to view all...

The information on this page is only about version 2.0.6875.668 of Dell SupportAssist. You can find below a few links to other Dell SupportAssist versions:

• 1.2.0.255
• 1.0.6584.52
• 2.0.6875.356
• 1.6.0.107
• 2.1.0.72590
• 1.0.1.44
• 1.2.6745.47
• 1.0.0.1048
• 1.3.6817.107
• 2.2.0.89772
• 1.2
• 1.1.6664.93
• 1.7.0.57
• 1.0.6584.81
• 1.3.6817.133
• 1.5.0.182
• 1.3.0.148
• 1.3.6855.212
• 2.0.1.55945
• 1.1.6664.10
• 1.1.0.2197
• 1.3.6855.61
• 1.2.6793.01
• 2.0.6875.189
• 1.3.6855.72
• 2.0.6875.402

...click to view all...
Some files and registry entries are typically left behind when you remove Dell SupportAssist.

Folders remaining:

• C:\Program Files\Dell\SupportAssistAgent

Usually, the following files are left on disk:

• C:\Program Files\Dell\SupportAssistAgent\bin\AgentInfo.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Antlr3.Runtime.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\applicationSettings.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Add-AppxPackage.resources\Add-AppxPackage.psd1
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Dependencies\x64\Microsoft.NET.Native.Framework.2.2.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Dependencies\x64\Microsoft.NET.Native.Runtime.2.2.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\Dependencies\x64\Microsoft.VCLibs.140.00.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\Appx\WindowUWPClient_x64.appx
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.CSharp.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.CSharp.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.CSharp.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.VisualBasic.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.VisualBasic.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.CodeAnalysis.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.VisualStudio.Threading.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\Microsoft.VisualStudio.Validation.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\StreamJsonRpc.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\cs\System.Private.ServiceModel.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DCF.Agent.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DCF.Common.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\DCF.Interfaces.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.CSharp.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.CSharp.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.CSharp.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.Scripting.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.VisualBasic.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.VisualBasic.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.CodeAnalysis.Workspaces.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.VisualStudio.Threading.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\Microsoft.VisualStudio.Validation.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\StreamJsonRpc.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\de\System.Private.ServiceModel.resources.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.Client.Framework.Security.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.Client.Framework.Security.Interfaces.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.DCF.UA.Bradbury.API.Interfaces.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.RPC.Transport.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.Api.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.Api.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SASDK.ShimLayer.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Agent.CustomCatalogManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AgentContracts.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AgentContracts.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AppxPackageUtilities.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AutoObjectMapper.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AutoObjectMapper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.AutoUpdateUtilities.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DatabaseUpgrade.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DataStore.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DataStore.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DiagsHelper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DomainModel.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DomainModel.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DownloadManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.DriverProcessor.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.FlowManager.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.FlowManager.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Logger.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Logger.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.MessageRouter.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.MessageRouter.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.OneTimePasswordGenerator.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.PipeCommunication.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.PipeCommunication.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.AlertManagement.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.AlertManagement.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BiosUpdate.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BiosUpdate.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BootStrapper.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.BootStrapper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.CentralDataStore.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.CentralDataStore.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Controller.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Controller.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.CrmHelper.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.CrmHelper.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.DataMigration.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.DriverUpdate.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.DriverUpdate.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Entitlements.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Entitlements.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Esupport.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Esupport.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.FileUploads.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.FileUploads.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.HardwareDiags.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.HardwareDiags.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Insights.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Insights.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Iot.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Iot.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.MyAccount.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.MyAccount.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Notification.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Notification.dll
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Policy.deps.json
• C:\Program Files\Dell\SupportAssistAgent\bin\Dell.SupportAssist.Client.Plugin.Policy.dll

You will find in the Windows Registry that the following data will not be removed; remove them one by one using regedit.exe:

• HKEY_CLASSES_ROOT\dell-supportassist
• HKEY_CLASSES_ROOT\Installer\Assemblies\C:|Program Files|Dell|SupportAssistAgent|DellRemoteAssist|DellRemoteAssist.exe
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Extensions\windows.protocol\dell-supportassist
• HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\DellInc.DellSupportAssistforPCs_3.13.5.0_x64__htrsf667h5kn2\DellInc.DellSupportAssistforPCs_htrsf667h5kn2!App\windows.protocol\dell-supportassist
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\66D7EB8358589414A922383870EC709F
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\987B97156867ABE48B6A5E653D6B9C6C
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\CF4616BD89DCC174DBB5B541ACAF1368
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{DB6164FC-CD98-471C-BD5B-5B14CAFA3186}

Open regedit.exe to delete the values below from the Windows Registry:

• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\66D7EB8358589414A922383870EC709F\ProductName
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\987B97156867ABE48B6A5E653D6B9C6C\ProductName
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\CF4616BD89DCC174DBB5B541ACAF1368\ProductName
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Dell\SupportAssistAgent\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\WINDOWS\Installer\{DB6164FC-CD98-471C-BD5B-5B14CAFA3186}\
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SupportAssistAgent\ImagePath

How to delete Dell SupportAssist from your computer using Advanced Uninstaller PRO

Dell SupportAssist is an application offered by the software company Dell. Frequently, people choose to remove it. Sometimes this can be efortful because doing this by hand requires some skill regarding removing Windows programs manually. The best QUICK action to remove Dell SupportAssist is to use Advanced Uninstaller PRO. Take the following steps on how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows PC, install it. This is a good step because Advanced Uninstaller PRO is a very useful uninstaller and all around tool to take care of your Windows PC.

DOWNLOAD NOW

• navigate to Download Link
• download the setup by clicking on the DOWNLOAD NOW button
• set up Advanced Uninstaller PRO

2. Run Advanced Uninstaller PRO. Take your time to get familiar with Advanced Uninstaller PRO's design and number of tools available. Advanced Uninstaller PRO is a powerful program.

3. Press the General Tools button


4. Activate the Uninstall Programs button


5. A list of the applications existing on the computer will be shown to you

6. Scroll the list of applications until you locate Dell SupportAssist or simply click the Search field and type in "Dell SupportAssist". If it is installed on your PC the Dell SupportAssist application will be found very quickly. Notice that after you select Dell SupportAssist in the list of apps, the following information about the program is available to you:

• Safety rating (in the left lower corner). This explains the opinion other users have about Dell SupportAssist, from "Highly recommended" to "Very dangerous".
• Opinions by other users - Press the Read reviews button.
• Technical information about the app you wish to remove, by clicking on the Properties button.

For instance you can see that for Dell SupportAssist:

• The web site of the application is: http://www.dell.com/
• The uninstall string is: C:\Program Files\Dell\SupportAssist\uninstaller.exe /arp

7. Press the Uninstall button. A confirmation dialog will appear. Confirm the removal by pressing the Uninstall button. Advanced Uninstaller PRO will then uninstall Dell SupportAssist.


8. After removing Dell SupportAssist, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to start the cleanup. All the items that belong Dell SupportAssist that have been left behind will be detected and you will be able to delete them. By removing Dell SupportAssist with Advanced Uninstaller PRO, you can be sure that no Windows registry entries, files or directories are left behind on your PC.

Your Windows computer will remain clean, speedy and ready to serve you properly.

Disclaimer

The text above is not a recommendation to remove Dell SupportAssist by Dell from your computer, nor are we saying that Dell SupportAssist by Dell is not a good application. This page simply contains detailed info on how to remove Dell SupportAssist in case you want to. The information above contains registry and disk entries that our application Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.