Dell SupportAssist

A way to uninstall Dell SupportAssist from your system

This page contains detailed information on how to remove Dell SupportAssist for Windows. It was developed for Windows by Dell. Take a look here for more details on Dell. Detailed information about Dell SupportAssist can be seen at http://www.Dell.com. The application is often placed in the C:\Program Files\Dell\SupportAssist directory. Keep in mind that this location can vary being determined by the user's preference. The program's main executable file is named pcdlauncher.exe and it has a size of 450.29 KB (461096 bytes).

Dell SupportAssist installs the following the executables on your PC, occupying about 19.09 MB (20018792 bytes) on disk.

• applauncher.exe (27.24 KB)
• EnableToolbarW32.exe (19.24 KB)
• FilterDriverFix.exe (21.74 KB)
• hybridGPUSwitch.exe (135.74 KB)
• imstrayicon.exe (418.79 KB)
• koala.exe (420.24 KB)
• LogGrabber.exe (1.79 MB)
• netshprop.exe (414.74 KB)
• obistutil.exe (49.74 KB)
• pcd.exe (624.79 KB)
• pcdlauncher.exe (450.29 KB)
• pcdrbci.exe (214.79 KB)
• pcdrcui.exe (1.35 MB)
• PcdrEngine.exe (22.24 KB)
• pcdsecondarysplash.exe (537.79 KB)
• ProcessReLauncher.exe (17.24 KB)
• resourceUtil.exe (40.74 KB)
• schdTasks.exe (30.79 KB)
• sessionchecker.exe (426.79 KB)
• shortcutinstaller.exe (417.24 KB)
• uaclauncher.exe (1.10 MB)
• uninstaller.exe (2.26 MB)
• wifiradio.exe (20.24 KB)
• omremote.exe (94.82 KB)
• plink.exe (296.00 KB)
• prunsrv32.exe (79.00 KB)
• prunsrvamd64.exe (101.50 KB)
• prunsrvia64.exe (204.00 KB)
• pscp.exe (308.00 KB)
• SupportAssistTrapListener.exe (60.86 KB)
• TrapGen.exe (260.00 KB)
• WindowsPreInstallPackage.exe (1.79 MB)
• WindowsPreInstallPackage64.exe (2.06 MB)
• 7z.exe (146.50 KB)
• getSystemId.exe (334.00 KB)
• getSystemId.exe (396.00 KB)
• jabswitch.exe (35.09 KB)
• java-rmi.exe (16.59 KB)
• java.exe (198.59 KB)
• javaw.exe (198.59 KB)
• jjs.exe (16.09 KB)
• keytool.exe (16.09 KB)
• kinit.exe (16.09 KB)
• klist.exe (16.09 KB)
• ktab.exe (16.09 KB)
• orbd.exe (16.59 KB)
• pack200.exe (16.09 KB)
• policytool.exe (17.09 KB)
• rmid.exe (16.09 KB)
• rmiregistry.exe (16.59 KB)
• servertool.exe (17.09 KB)
• tnameserv.exe (17.09 KB)
• unpack200.exe (193.09 KB)
• pcdrollbackhealer.exe (743.79 KB)
• appupdater.exe (773.79 KB)

...click to view all...

The current page applies to Dell SupportAssist version 1.3.0.148 only. You can find below a few links to other Dell SupportAssist versions:

• 1.2.0.255
• 1.0.6584.52
• 2.0.6875.356
• 1.6.0.107
• 2.0.6875.668
• 2.1.0.72590
• 1.0.1.44
• 1.2.6745.47
• 1.0.0.1048
• 1.3.6817.107
• 2.2.0.89772
• 1.2
• 1.1.6664.93
• 1.7.0.57
• 1.0.6584.81
• 1.3.6817.133
• 1.5.0.182
• 1.3.6855.212
• 2.0.1.55945
• 1.1.6664.10
• 1.1.0.2197
• 1.3.6855.61
• 1.2.6793.01
• 2.0.6875.189
• 1.3.6855.72
• 2.0.6875.402

...click to view all...
Some files and registry entries are usually left behind when you remove Dell SupportAssist.

Directories left on disk:

• C:\Program Files\Dell\SupportAssist

Files remaining:

• C:\Program Files\Dell\SupportAssist\bin\bin\jacob-1.18-M2-x64.dll
• C:\Program Files\Dell\SupportAssist\bin\bin\lx32\getSystemId
• C:\Program Files\Dell\SupportAssist\bin\bin\lx32\IPMITalker32
• C:\Program Files\Dell\SupportAssist\bin\bin\lx32\sctagent-lx32.bin
• C:\Program Files\Dell\SupportAssist\bin\bin\lx64\getSystemId
• C:\Program Files\Dell\SupportAssist\bin\bin\lx64\IPMITalker64
• C:\Program Files\Dell\SupportAssist\bin\bin\lx64\sctagent-lx64.bin
• C:\Program Files\Dell\SupportAssist\bin\bin\nt32\7z.dll
• C:\Program Files\Dell\SupportAssist\bin\bin\nt32\7z.exe
• C:\Program Files\Dell\SupportAssist\bin\bin\nt32\sctagent_win32.7z
• C:\Program Files\Dell\SupportAssist\bin\bin\win32\getSystemId.exe
• C:\Program Files\Dell\SupportAssist\bin\bin\win64\getSystemId.exe
• C:\Program Files\Dell\SupportAssist\bin\commons-lang3-3.3.2.jar
• C:\Program Files\Dell\SupportAssist\bin\commons-net-3.3.jar
• C:\Program Files\Dell\SupportAssist\bin\conf\CollectionCounter.properties
• C:\Program Files\Dell\SupportAssist\bin\conf\collector.properties
• C:\Program Files\Dell\SupportAssist\bin\conf\derby.conf
• C:\Program Files\Dell\SupportAssist\bin\conf\keystore
• C:\Program Files\Dell\SupportAssist\bin\conf\log4j-commons.conf
• C:\Program Files\Dell\SupportAssist\bin\conf\misc.properties
• C:\Program Files\Dell\SupportAssist\bin\conf\perfScaling.properties
• C:\Program Files\Dell\SupportAssist\bin\conf\process.properties
• C:\Program Files\Dell\SupportAssist\bin\conf\SAC.keystore
• C:\Program Files\Dell\SupportAssist\bin\conf\supportassist.csr
• C:\Program Files\Dell\SupportAssist\bin\conf\vim-types.xsd
• C:\Program Files\Dell\SupportAssist\bin\derby.log
• C:\Program Files\Dell\SupportAssist\bin\dnet64.dll
• C:\Program Files\Dell\SupportAssist\bin\dsupt64.dll
• C:\Program Files\Dell\SupportAssist\bin\dweb64.dll
• C:\Program Files\Dell\SupportAssist\bin\env.txt
• C:\Program Files\Dell\SupportAssist\bin\FileUploadClient.dll
• C:\Program Files\Dell\SupportAssist\bin\installSATrapListenerService.bat
• C:\Program Files\Dell\SupportAssist\bin\installSupportAssistService.bat
• C:\Program Files\Dell\SupportAssist\bin\jacob-1.18-M2-x64.dll
• C:\Program Files\Dell\SupportAssist\bin\LinuxPreInstallPackage.tar.gz
• C:\Program Files\Dell\SupportAssist\bin\LinuxPreInstallPackage64.tar.gz
• C:\Program Files\Dell\SupportAssist\bin\migratedb.bat
• C:\Program Files\Dell\SupportAssist\bin\msvcp100.dll
• C:\Program Files\Dell\SupportAssist\bin\msvcp110.dll
• C:\Program Files\Dell\SupportAssist\bin\msvcr100.dll
• C:\Program Files\Dell\SupportAssist\bin\msvcr110.dll
• C:\Program Files\Dell\SupportAssist\bin\omacs64.dll
• C:\Program Files\Dell\SupportAssist\bin\omintf64.dll
• C:\Program Files\Dell\SupportAssist\bin\omremote.exe
• C:\Program Files\Dell\SupportAssist\bin\omsapush.jar
• C:\Program Files\Dell\SupportAssist\bin\plink.exe
• C:\Program Files\Dell\SupportAssist\bin\prunsrv32.exe
• C:\Program Files\Dell\SupportAssist\bin\prunsrvamd64.exe
• C:\Program Files\Dell\SupportAssist\bin\prunsrvia64.exe
• C:\Program Files\Dell\SupportAssist\bin\pscp.exe
• C:\Program Files\Dell\SupportAssist\bin\setenvspecificprunsrv.bat
• C:\Program Files\Dell\SupportAssist\bin\SLES\LinuxPreInstallPackage.tar.gz
• C:\Program Files\Dell\SupportAssist\bin\SLES\LinuxPreInstallPackage64.tar.gz
• C:\Program Files\Dell\SupportAssist\bin\SnmpTrapListener.dll
• C:\Program Files\Dell\SupportAssist\bin\startHome.cmd
• C:\Program Files\Dell\SupportAssist\bin\startServices.cmd
• C:\Program Files\Dell\SupportAssist\bin\stopCollection.bat
• C:\Program Files\Dell\SupportAssist\bin\SupportAssist_OMSA_Matrix_1.0.0.xml
• C:\Program Files\Dell\SupportAssist\bin\SupportAssistTrapListener.exe
• C:\Program Files\Dell\SupportAssist\bin\TrapGen.exe
• C:\Program Files\Dell\SupportAssist\bin\WindowsPreInstallPackage.exe
• C:\Program Files\Dell\SupportAssist\bin\WindowsPreInstallPackage64.exe
• C:\Program Files\Dell\SupportAssist\config\appconfig.properties
• C:\Program Files\Dell\SupportAssist\config\log4j.xml
• C:\Program Files\Dell\SupportAssist\config\SAE_Support_Matrix_1.3.0.json
• C:\Program Files\Dell\SupportAssist\config\supportassist.jceks
• C:\Program Files\Dell\SupportAssist\config\supportassist_dyn.jceks
• C:\Program Files\Dell\SupportAssist\config\SupportAssist_OMSA_Matrix_1.3.0.xml
• C:\Program Files\Dell\SupportAssist\db\derbydb\derby.properties
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\db.lck
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\log\log.ctrl
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\log\log1.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\log\log2.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\log\logmirror.ctrl
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c10.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c101.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c111.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c121.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c130.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c141.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c150.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c161.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c171.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c180.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c191.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c1a1.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c1b1.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c1c0.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c1d1.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c1e0.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c1f1.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c20.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c200.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c211.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c221.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c230.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c241.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c251.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c260.dat
• C:\Program Files\Dell\SupportAssist\db\derbydb\quartz\seg0\c271.dat

Registry keys:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{40FCF558-B48D-43DD-9A5E-6F5523B388E7}

Open regedit.exe to remove the registry values below from the Windows Registry:

• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Dell\SupportAssist\
• HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\WINDOWS\Installer\{40FCF558-B48D-43DD-9A5E-6F5523B388E7}\

How to erase Dell SupportAssist from your computer with Advanced Uninstaller PRO

Dell SupportAssist is a program released by Dell. Some users want to remove it. Sometimes this is hard because removing this by hand takes some experience related to Windows program uninstallation. One of the best QUICK procedure to remove Dell SupportAssist is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows PC, add it. This is good because Advanced Uninstaller PRO is one of the best uninstaller and all around utility to clean your Windows PC.

DOWNLOAD NOW

• visit Download Link
• download the setup by clicking on the DOWNLOAD NOW button
• install Advanced Uninstaller PRO

2. Start Advanced Uninstaller PRO. It's recommended to take your time to get familiar with the program's interface and wealth of tools available. Advanced Uninstaller PRO is a powerful system optimizer.

3. Click on the General Tools button


4. Press the Uninstall Programs button


5. A list of the applications installed on your PC will appear

6. Navigate the list of applications until you locate Dell SupportAssist or simply activate the Search field and type in "Dell SupportAssist". If it is installed on your PC the Dell SupportAssist application will be found very quickly. When you click Dell SupportAssist in the list of applications, some data about the program is shown to you:

• Star rating (in the left lower corner). The star rating tells you the opinion other people have about Dell SupportAssist, ranging from "Highly recommended" to "Very dangerous".
• Reviews by other people - Click on the Read reviews button.
• Details about the application you wish to remove, by clicking on the Properties button.

7. Press the Uninstall button. A confirmation dialog will appear. Confirm the removal by pressing the Uninstall button. Advanced Uninstaller PRO will remove Dell SupportAssist.


8. After removing Dell SupportAssist, Advanced Uninstaller PRO will offer to run an additional cleanup. Click Next to perform the cleanup. All the items that belong Dell SupportAssist which have been left behind will be found and you will be asked if you want to delete them. By removing Dell SupportAssist with Advanced Uninstaller PRO, you are assured that no registry entries, files or directories are left behind on your PC.

Your PC will remain clean, speedy and able to serve you properly.

Disclaimer

The text above is not a piece of advice to uninstall Dell SupportAssist by Dell from your computer, we are not saying that Dell SupportAssist by Dell is not a good application for your computer. This page simply contains detailed instructions on how to uninstall Dell SupportAssist supposing you want to. The information above contains registry and disk entries that Advanced Uninstaller PRO discovered and classified as "leftovers" on other users' PCs.