Publishers

Communicator Communicator





A guide to uninstall Communicator from your computer

This page is about Communicator for Windows. Below you can find details on how to uninstall it from your PC. It was developed for Windows by BroadSoft. Open here where you can get more info on BroadSoft. Communicator is typically installed in the C:\Program Files (x86)\BroadSoft\Communicator directory, regulated by the user's option. The complete uninstall command line for Communicator is C:\Program Files (x86)\BroadSoft\Communicator\Uninstall.exe. The program's main executable file has a size of 16.89 MB (17711224 bytes) on disk and is labeled Communicator.exe.

Communicator contains of the executables below. They take 19.88 MB (20840504 bytes) on disk.




  • BSUpdater.exe (1.24 MB)
  • BtbcCrashService.exe (115.12 KB)
  • Communicator.exe (16.89 MB)
  • connector_launcher.exe (88.62 KB)
  • crashreporter.exe (166.12 KB)
  • QtWebEngineProcess.exe (21.12 KB)
  • RedemptionRunner.exe (333.62 KB)
  • Uninstall.exe (627.62 KB)
  • RedemptionRunner.exe (430.62 KB)
...click to view all...

The current page applies to Communicator version 22.5.0.434 only. For more Communicator versions please click below:

...click to view all...
Some files and registry entries are frequently left behind when you uninstall Communicator.

Directories that were left behind:
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator
  • C:\UserNames\UserNameName\AppData\Roaming\BroadSoft\Communicator
  • C:\UserNames\UserNameName\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BroadSoft\Communicator

The files below remain on your disk when you remove Communicator:
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\02f573c0da348bf7980189bbd61d0bad2102ca8a.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\05c6659313f29e60465d57ef7f008459641e031b.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\09a354e28c40f0d8c2ee5a421a21148c68c8f484.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\0cca5ae937e905793faa0c543d0e2b14c21b574f.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\114f2294a8a85a7101941d9a7a3885304dc82d56.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\129ff1327533d267227f3105fb6d7913f4a22d96.jsc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\1925adff8e82f0dda5dcfd555c4c27fa08be92db.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\19498accb72b6e6b3f26c66d3f400f3533b7e6d3.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\19e8fe144120db4ed1073da7a9a8e8282099f4e9.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\1abb53d33f67fae8bd629df4db516ae7bdd37dd5.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\1acc1a5bf4b4cb8448061d049edcb0da463959fe.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\1b3f1a1e8e61e76dac4c5f856ee19ff9207aad87.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\1eb5adede193b2442013b387fbf2726b8408e056.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\1f48af130f13f684c902a27b498d2d6b29947804.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\1f678925b33587fc7c25eb17e5376a16b049c541.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\25bc24674a0bbd75fff0e0fa58abeab231b73e31.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\27f1efce7a58a9206e9545a71337665deaa779a9.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\287fe8a5df6c9af31c88440da04b2a716364ea73.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\2b8db9cb8430b836a5aed06814b3d69553b7faf1.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\2d44caaa130851563344733f8962601e8e196144.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\2e866bfdf88df25d768b8b415253ba1bf35e80a6.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\2eb9b1942e518b0c03770bf68a63c9741d6e8767.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\306b0500699b4deeafdb282348fdc0625b202c5b.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\32530423392fa26a6e488284c20f7dcdb2cbbb2b.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\32b34c1c340b5f8ef4ebb1419a2f9feb60333095.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\3652bb17170f53fcb5314c4db12b4a369ae28c88.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\37892433d36dc2d9ef8204c4b78f7d6ccdd616c9.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\3826f38406aac643e36439f24bb2033ca2423a62.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\399ad568ed177b6278c33113638222e813a3650b.jsc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\3a2e5243e98d836f32f8291668675bc095824125.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\3a5b23bb2ad0227a5ab92113ca7b0a953cb0796c.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\3b1679c6d6a4fbf7aab8cb0b2fa5e09777b6a00d.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\3b37b0d0e7501850b5e630cd471019648505904e.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\4152cce0eb6ba5f74c4c50503d9910c4ea7396c7.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\416673655054c39a804af03523cfda010795235c.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\4296e93d694e8796a08a63f2efbda1856463430d.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\4314e9e2dce0b069b92a7e0af7c6f34c387306ea.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\476c574d3d5e88fb3dbc1600cbda010325275a80.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\4982dbc3f86a30309cce4bd1f30e559fc2d42934.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\4d4b9744212e694348f933e71f18e35e6f91163c.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\506bce1a3cec3b16ad84c3b44c66a5e27b43ce11.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\5205f2b105077e529ead1b3e7afa6a792028dcd9.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\5212c5626b72ac27a8b1bf16455a9596fe9bc6dc.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\530d80c6e8a0f20588d11fe1c7a695b543985245.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\56d52ad2ff899ee9e54708534fe1f589ff6369d0.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\63b0c793605fe59f1922507e7e8471045c9a0d94.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\643bae8c7fc1d209e69a5203634f5994fd6cd89e.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\6a59cd64b9897ccad93cd6120cce8e7e19c1e015.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\6ade8c6c61309aaa0bc9df4b7ae3ff738c7e23bd.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\6edf9856061ef5e0cc91436b7040e1c360b452ca.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\725f0817df3608f60f203d42de5b47bd00479047.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\7572b83c850fb2e8f7ad58a7444719849cab043f.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\7c092894ea4336d65ee93e43a4a1d9b17cc37c54.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\7f7982db163047ba6911feceeecaedf26209836c.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\82194ddf56e7ae3fdb5ce5878c27a6d59ba7f4a8.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\8846712d557edd6b55c37c13b1a27b1bddbc28d0.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\8c2977026f7cc008c2728ab5c3410406c378a039.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\8c6dfaf068422d59f23ce2e663e11d83c86f1ba3.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\8daec0783bae5be1a6396552845726a7e6d5ea33.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\90b16e7e33bef09fca42b93ce44caa69243391d0.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\94a2fd72fbfa473eb8cb9ac09bb9bfcecd428286.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\95b46fd52102557321f4e72815f70a3dce6fb7ed.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\98f148082a9c878334e5f564b3741a9172bed16f.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\9b031736da3332162a46adee8f4d790f7e1d36b4.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\a2710c4ba568352b119e2dfffbd5eaaa7058ae12.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\a296e5719fc424fd6663e3136cc3208bf787b5ec.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\a6b98029fbf1953429b4937b50c0efa55afcded1.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\a7a53acb769be82c03c051d96bd26e72bfea02c4.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\a99268cf85cb3e7a47c6c89ce377ecf9b8297978.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\b0cbbcc34e330c5af3c71df29e96ccf5b8e46712.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\b4df14b1b83b957ac7002e1f67b1eb88cac6d9f8.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\b5d9fdf2338aefe633085dbc3b1ffd9fba3b1cdc.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\b7467a14c08dc552be8e040b04c084ef1f4846fd.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\b7cdada203bb87957b9527e9798ddb1b9fe03732.jsc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\be86ebc087b2c83cc2192a4c496060f97370701f.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\cb646468375611f3bdf95b3326cf29af7262277d.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\d05c938194c068e19018444ca9d810622fd76529.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\d1a19460e1bf112def9185f5b551caa00fa8436d.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\d301515165547b53f3835bf59ffad5254a6fd5ce.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\d615ddac68a0e258b3da55d568fe9772affa70d8.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\dfdafdadc8d8e8bf18684730b7da56a69b0f4323.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\e130cb0f3e4fb20d9c12adf8cf083ab756301936.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\e152c7f36f3e1c35e9f1144f8497fb0e64e73221.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\e3906125a0cb400919e625ce3eee4bc525a15c5b.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\ed2de4167e0d1515b8a5e2b1fece8b907261d355.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\ef9e8597672b2959f6b7bb5a16bc1cf13e29d6a6.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\f07343023053438e9004e490094d2a24ae9fae10.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\f290dab91c88e80785fa3fd316c7578c49578b99.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\f2f46a6392ff3878e86c4ac44325cd24532883bc.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\f3841908516bc799bbcfaec96ce7fdb9a5963760.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\f712ae5dd56cf86ed07fdd4a79047022ef8d9cd6.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\fb7542ef70f815a78116d083de300b8352962b1a.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\fbb6422634cd9baa9ecad4782dabdcd34ec43ace.qmlc
  • C:\UserNames\UserNameName\AppData\Local\BroadSoft\Communicator\cache\qmlcache\fe6c10c81ddefbd928c309dc697719a757cd93ce.qmlc
  • C:\UserNames\UserNameName\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy\LocalState\AppIconCache\125\{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_BroadSoft_Communicator_Communicator_exe
  • C:\UserNames\UserNameName\AppData\Local\Temp\btbc_install_logs\Communicator_install_2018-07-31-0-01-43.log
  • C:\UserNames\UserNameName\AppData\Local\Temp\btbc_install_logs\Communicator_uninstall_2018-07-31-0-09-48.log
  • C:\UserNames\UserNameName\AppData\Local\Temp\btbc_install_logs\Communicator_uninstall_2018-07-31-0-39-11.log
  • C:\UserNames\UserNameName\AppData\Local\Temp\BtbcCrashService_Communicator_stderr.txt
  • C:\UserNames\UserNameName\AppData\Roaming\BroadSoft\Communicator\application_setting.ini

Registry that is not removed:
  • HKEY_CURRENT_UserName\Software\BroadSoft\Communicator
  • HKEY_CURRENT_UserName\Software\IM Providers\Communicator
  • HKEY_CURRENT_UserName\Software\Microsoft\Windows\CurrentVersion\Uninstall\Communicator
  • HKEY_LOCAL_MACHINE\Software\Wow6432Node\MozillaPlugins\@microsoft.com/Lync,version=15.0\MimeTypes\application/vnd.microsoft.communicator.ocsmeeting

Use regedit.exe to remove the following additional registry values from the Windows Registry:
  • HKEY_CLASSES_ROOT\Installer\Assemblies\Global\HP.SupportFramework.Communicator,Version="8.0.0.0",PublicKeyToken="370CD15173F7AC8F",Culture="neutral",FileVersion="8.3.34.7",ProcessorArchitecture="MSIL"
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\UserNameSettings\S-1-5-21-1365950143-4123709476-3430812393-1001\\Device\HarddiskVolume3\Program Files (x86)\BroadSoft\Communicator\Communicator.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\bam\UserNameSettings\S-1-5-21-1365950143-4123709476-3430812393-1001\\Device\HarddiskVolume3\UserNames\UserNameName\Downloads\Communicator.bc-uc.win-22.5.0.434\Communicator.bc-uc.win-22.5.0.434.exe


How to uninstall Communicator with the help of Advanced Uninstaller PRO

Communicator is a program released by the software company BroadSoft. Some users want to remove this program. Sometimes this is difficult because uninstalling this by hand takes some skill regarding Windows internal functioning. One of the best SIMPLE manner to remove Communicator is to use Advanced Uninstaller PRO. Here is how to do this:





1. If you don't have Advanced Uninstaller PRO already installed on your Windows PC, add it. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general tool to maximize the performance of your Windows computer.

DOWNLOAD NOW

  • go to Download Link
  • download the setup by pressing the green DOWNLOAD NOW button
  • set up Advanced Uninstaller PRO
2. Start Advanced Uninstaller PRO. It's recommended to take some time to admire the program's design and wealth of functions available. Advanced Uninstaller PRO is a powerful package of utilities.

3. Press the General Tools button
Go to General Tools


4. Activate the Uninstall Programs button
Go to Uninstall Programs


5. A list of the applications installed on your computer will be shown to you

6. Navigate the list of applications until you locate Communicator or simply activate the Search field and type in "Communicator". If it is installed on your PC the Communicator app will be found very quickly. Notice that when you select Communicator in the list of apps, the following information about the program is available to you:


  • Star rating (in the left lower corner). The star rating tells you the opinion other people have about Communicator, ranging from "Highly recommended" to "Very dangerous".
  • Reviews by other people - Press the Read reviews button.
  • Details about the application you wish to uninstall, by pressing the Properties button.
7. Press the Uninstall button. A window asking you to confirm will appear. Confirm the removal by pressing the Uninstall button. Advanced Uninstaller PRO will then remove Communicator.
Uninstall Communicator


8. After removing Communicator, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to proceed with the cleanup. All the items that belong Communicator which have been left behind will be found and you will be able to delete them. By removing Communicator using Advanced Uninstaller PRO, you can be sure that no registry items, files or folders are left behind on your computer.

Your system will remain clean, speedy and ready to run without errors or problems.

DOWNLOAD NOW


Disclaimer

The text above is not a piece of advice to uninstall Communicator by BroadSoft from your PC, nor are we saying that Communicator by BroadSoft is not a good software application. This text only contains detailed instructions on how to uninstall Communicator supposing you want to. The information above contains registry and disk entries that other software left behind and Advanced Uninstaller PRO stumbled upon and classified as "leftovers" on other users' computers.

2018-07-31 / Written by Andreea Kartman for Advanced Uninstaller PRO

follow @DeeaKartman
Last update on: 2018-07-31 04:09:59.740